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“I've had nothing but to tier customer service from Taylor. I recommend Fidelity to anyone looking for great customer service and tons of options for home and business.”
“Ashley was very helpful and courteous and helped me with all my needs even took it to the next level and got me a great deal. Thank you Ashley for a great experience”
“I've been banking with Woodforest National Bank for quite some time. I have made transactions in Georgia, Maryland, and other Virginia locations. The Martinsville branch has the best customer service by far.”
9AM - 5PM
3810 Greensboro Rd, Ridgeway
Banks
“I just wanted to publically acknowledge how incredible Marinsville First Savings Bank has been...when I purchased my first home 6 years ago they made the process so smooth...to the point where, as I’m currently studying for real estate, it’s amazing to me as I learn about the process myself, how easy they made it for me....I’m refinancing my house that I currently have through them and they have been nothing but supportive and diligent the entire time....anytime I need a document, it’s within hours that myself or another institution has it in hand which has never been my experience anywhere else. (It’s usually multiple phone calls and jumping through hoops or having to just do it myself)Between the 2 banks I’ve been in communication with and the lawyers office...I wish the others communicated half as well as they didIf anyone needs a loan or an account opened...I would definitely recommend going to see Roger !”
“I recently opened several bank accounts at this location after speaking with someone at several other locations in Martinsville, and also at the customer service center. Everyone I spoke with said what I wanted to do couldn't be done. However, thanks to the exceptional service provided by Ms Stephanie Cannaday, she not only helped me get everything to work out precisely the way I wanted it to, but she also provided a level of personalized assistance that was truly exceptional. Thanks again for all your help in getting this issue resolved. I highly recommend talking to her about all your banking needs because she genuinely cares about the banks customers.”
“Most of the staff is terrific, and it’s quite convenient. The “Christian” music is nauseating and offensive. One teller is disengaged and perfunctory, but otherwise it’s a good place.”
“I am a customer at the Rocky Mount office and I can say these are the nicest people to deal with. If you have a problem, they will get it taken care of! They are so good at customer satisfaction that I have invested in their stock!”
“Today, I went to Carter Bank to visit about some different account options, as I'm new to the area and looking for a new bank... Chelsie, the Assistant Branch Manager helped me with literally everything i needed... She was so incredibly helpful... If I could give an A++++ I would... She answered all of my questions and helped me set everything up... She was very patient and addressed all of my concerns, helped walk me through set ups, transfers, etc. I would 100% recommend this bank.Thank you, Chelsie, for taking the time and for excellent customer service; it goes a long way...”
“Just joined here at Carter Bank & Trust, and Miss Racheal Shelton, the Branch Manager did an awesome job setting me up with an account quickly and efficiently! I didn't get the name of the teller in the front, but she did an excellent job as well! Everyone was very friendly and the atmosphere was quiet and peaceful when I was there. I love the fact that they have instant issue debit cards that they activate there, so I don't have to call to activate them, but can use them in an hour, instead of the next day or week. (I had a bad experience with a different bank on this issue, since their activation system was messed up.) Anyways, thank y'all very much, CB&T. I'm looking forward to doing all my banking here from now on!”
“I was with BB &T when it became Truist. At first I was worried about it changing hands, but it seems like the same bank. A few years back I had some issues with my account and they help me resolve it. This branch has always treated me well and been eager to help me.”
9AM - 5PM
238 Church St E, Martinsville
Banks
9AM - 5PM
796 Commonwealth Blvd, Martinsville
Banks
“Always a pleasure banking with the friendly & professional folks at URW!!! Would not go back to a "bank" for anything!!!! LOVE MY COMMUNITY credit union!!!”
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“Decent place to do your banking business. Savings rates suck as all places right now locally. Customer service is ok but not the best. Friendly but nothing special! For example they say that they will match rates CD with anyone local and then don't. I just renewed a CD at 4.22% for two years and showed them others that were closer to 5% and they wouldn't match or go any higher. When it comes up again, I will be better prepared and will take my business somewhere else if needed!”