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“I have been using Fidelity personally and for my business for years now. The staff have always been helpful and easy to deal with. I would recommend them to anyone.”
“Ashley Martin is an excellent loan officer. Her communications were clear, she was sensitive to my timing concerns, and she guided me through every step of the loan process. I recommend her wholeheartedly and without reservation.”
“I’ve had consistently excellent experiences at Woodforest National Bank, and the credit goes to the incredible team. They always go above and beyond. They’re friendly, knowledgeable, patient, and genuinely committed to helping customers. Every visit feels easy and stress‑free because of their professionalism and kindness. They truly deserve recognition for the exceptional service they provide.”
“We, unfortunately, were hacked. We drove to Amy's bank branch and she immediately locked out our checking accounts and reissued two temporary debit cards right then. She gave us solid advice regarding freezing our credit information with the three credit reporting agencies as well as advising us on other steps to take to protect our identity. Amy was almost a one stop shop to get the protection we needed. We left feeling much safer regarding the hacker's attempts. Thanks, Amy. You have no idea how much we appreciate you.🌹”
“I just wanted to publically acknowledge how incredible Marinsville First Savings Bank has been...when I purchased my first home 6 years ago they made the process so smooth...to the point where, as I’m currently studying for real estate, it’s amazing to me as I learn about the process myself, how easy they made it for me....I’m refinancing my house that I currently have through them and they have been nothing but supportive and diligent the entire time....anytime I need a document, it’s within hours that myself or another institution has it in hand which has never been my experience anywhere else. (It’s usually multiple phone calls and jumping through hoops or having to just do it myself)Between the 2 banks I’ve been in communication with and the lawyers office...I wish the others communicated half as well as they didIf anyone needs a loan or an account opened...I would definitely recommend going to see Roger !”
“Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 into $12,000 in just a week, Mrs. Janet Wilder my family and I are forever indebted to you for the financial stability you brought to our home, I advise the entire public to invest with Janet Wilder, contact via”
“This location is super clean, professional and very nice. Tia was great at helping me create an account for myself and my daughter. Quick and Easy. Highly Recommend this bank!”
9AM - 5PM
128 W Paul St, Collinsville
Banks
“I recently opened several bank accounts at this location after speaking with someone at several other locations in Martinsville, and also at the customer service center. Everyone I spoke with said what I wanted to do couldn't be done. However, thanks to the exceptional service provided by Ms Stephanie Cannaday, she not only helped me get everything to work out precisely the way I wanted it to, but she also provided a level of personalized assistance that was truly exceptional. Thanks again for all your help in getting this issue resolved. I highly recommend talking to her about all your banking needs because she genuinely cares about the banks customers.”
“Most of the staff is terrific, and it’s quite convenient. The “Christian” music is nauseating and offensive. One teller is disengaged and perfunctory, but otherwise it’s a good place.”
9AM - 5PM
3000 Virginia Ave, Collinsville
Banks
“Today, I went to Carter Bank to visit about some different account options, as I'm new to the area and looking for a new bank... Chelsie, the Assistant Branch Manager helped me with literally everything i needed... She was so incredibly helpful... If I could give an A++++ I would... She answered all of my questions and helped me set everything up... She was very patient and addressed all of my concerns, helped walk me through set ups, transfers, etc. I would 100% recommend this bank.Thank you, Chelsie, for taking the time and for excellent customer service; it goes a long way...”
“Jennifer Oakley, the branch manager, was extremely helpful and kind as she helped us manage my elderly father's account. She is thoughtful and dedicated to helping her customers. She even went out of her way to hand deliver financial documents to my father. She is an asset to Carter Bank & Trust.”
“This is THE BEST branch I have come to since my 3 years of being in this city. Brittany, Savanna, Taylor, JaMya, Tamara all have been so helpful everytime. Always attentive and always kind. They answer any questions and handle my transactions for my deposits with no issues. I love this branch and wouldn't choose another. You want amazing customer service than look no further here.”
“I was with BB &T when it became Truist. At first I was worried about it changing hands, but it seems like the same bank. A few years back I had some issues with my account and they help me resolve it. This branch has always treated me well and been eager to help me.”
9AM - 5PM
238 Church St E, Martinsville
Banks
9AM - 5PM
796 Commonwealth Blvd, Martinsville
Banks
“Always a pleasure banking with the friendly & professional folks at URW!!! Would not go back to a "bank" for anything!!!! LOVE MY COMMUNITY credit union!!!”
“Great experience with First Horizon Bank. Friendly staff, quick service, and everything was handled smoothly. Special thanks to the branch manager for being professional, helpful, and making the visit especially pleasant. Highly recommend!”
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“Decent place to do your banking business. Savings rates suck as all places right now locally. Customer service is ok but not the best. Friendly but nothing special! For example they say that they will match rates CD with anyone local and then don't. I just renewed a CD at 4.22% for two years and showed them others that were closer to 5% and they wouldn't match or go any higher. When it comes up again, I will be better prepared and will take my business somewhere else if needed!”