Advance Auto Parts at 709 Volunteer Pkwy in Bristol is a reliable store offering automotive aftermarket products and free services such as battery testing, oil and battery recycling, engine code scanning, and installation of batteries and wipers with purchase. The store features top brands like FRAM, Carquest, and DieHard® batteries. Customers can benefit from the Speed Perks loyalty program, which provides discounts on store items and gas at Shell stations. The staff is generally friendly and helpful, with employees like Justin going out of their way to assist customers by ensuring they get the right parts and even offering to install them. Many customers appreciate the knowledgeable service and the convenience of calling ahead to have items ready, making visits quick and efficient. However, there was a negative experience at a different location, where poor customer service, lack of assistance, and unprofessional behavior led to dissatisfaction. Overall, the Bristol store is known for helpful staff and quality products, with some locations facing service challenges.
I was in the area and had my check engine light come on, so I came here to get my codes checked. I was given excellent customer service by Dalton he helped me read and understand my readings and also assisted me getting all the parts I needed to fix it. 100/10 I would recommend, and definitely will go back!
February 2026
Outstanding customer service always. I had the pleasure of being served by the Nick and Nicholas show today. This location you will always be greeted with someone that wants to help you and go out of their way to make an incredible impression. Thank y’all for always making my experience great!
Taiter
October 2025
My truck was throwing a code and Dalton checked it out and told me what it meant. He was very nice and helped me find the products that I had come in to purchase. He gave me 5 star service!
