“Easily the best experience I’ve ever had at a mechanics shop. Rick is super quick, very reasonably priced, and thorough. I won’t ever go anywhere else from now on!”
“I highly recommend them to do anything related to Jeeps ...I had fender liners installed and they were rubbing my tires..I need wheel spacers... I found them by recommendation and im so happy I had them do my Jeep..She looks amazing now..”
“The only place I'll take my vehicles. Good coffee.
They just replaced my Dakota Engine. Great job. Like an all new truck and didn't break the bank.”
“I got a flat and was on the side of the road. Jill made it out within 5 minutes of my request and was extremely helpful! She was in an out in 10 minutes, and I am so thankful! Amazing service!”
“I went to two other places trying to get an inspection sticker that weren't doing them that afternoon before I ended up here. This will be my main location for getting stickers from now on. Great staff got me in and out in no time”
“If you’re looking for a local, honest, reliable knowledgeable and affordable mechanic you are in the right place. My daily driver became inoperable due to a serious electrical issue. Cowan’s took care of it in a timely manner at an affordable rate and kept me updated on the entire process. Would highly recommend this business!”
“Awesome technician and manager was awesome. Had bad steer tire and spare was mediocre. They hooked me up with better spare and got me on road again with just mount and swap charge. Super cool folks all the way around. Definitely customer friendly and would bring any business i do their way.”
“What you want a service garage to be. Incredible work, honest prices, and genuinely appreciate your business. There is no substitute for experience and there is no substitute for Benny's Pipe and Muffler”
“Don squeezed me in day of. They ran into some issues and went above and beyond by staying late to make sure my car was fixed same day. Couldn't ask for better customer service. Great place to have repairs done. Don is a stand up guy. Runs his garage the way it should be ran. Honest and fair with great work.”
“It was the weekend after Christmas and most places were closed until Monday and were too busy to help. AAA helped us find B and R Auto Repair. Because, it was Saturday, they closed at about 2 PM. When I called it was already 1:00 PM. However, the vehicle said service AWD (All Wheel Drive). When I went to see what was wrong I learned one of the sensors needed to be replaced. On the same day, the part was ordered, delivered, and replaced, and the vehicle completely repaired and all done around closing time, the job was completed. I was very impressed. I liked that it was a family owned business and the on-duty-mechanic and owner Ren. really cared about vehicles and loved what they do. I was greeted by a beautiful dog and cat while waiting for the vehicle. It was a great experience and was reasonably priced even on the weekend right after Christmas when nobody else was available to help. I am so glad AAA referred me here.”
“When it comes to service with kindness and consideration, there simply is no higher standard. These people have helped me through a very difficult and complicated family issue, which involved a major auto repair, with what was absolutely the most tender kindness anyone has ever shown to me at an auto mechanic. It seemed more at home at a hospice, than in a car repair place. I am truly touched by the experience and wanted to share it with the public. I an confidant you can find the help you need with these good people. By the way, they identified the problem with the vehicle immediately, and offered options for the repair. I had to drive four hours to get there to pick it up, and it was on a day they we closed. They made every accommodation - even though they were under no obligation to do so. I'm telling you - these people run the best mechanic's shop in Virginia.”
“One of the best mechanics I know. He is knowledgeable and creative. He can identify and fix a problem when others cannot. This is true for foreign and domestic vehicles.”
“These fellas are fantastic. Friendly, professional, and very knowledgeable. They helped me get my tire valve stem squared away quickly and took the time to answer my questions while explaining what they were doing. I really appreciate these guys.
Thank you to Anthony, Joe, Ryan and Levi for the excellent service. Great team, great attitude, and a great experience. I highly recommend this Bristol (VA) Firestone location.”
“The ABSOLUTE BEST, I’m from out of town (Tennessee ) and my truck broke down on 81 north. The next day I towed it to this Walmart and the manager was super kind to me,he put my battery in and let me know what happened to my truck, his staff is very nice IM SO APPRECIATIVE TO FIND KIND HEARTED SOULS LIKE HIM,Thank you so much”
“Mechanic there is one of the best around and honest!! When you talk to him for the first time, you'll think you have known him for years!! Take all my vehicles to him”