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“Derricka and Jovon were incredibly helpful in getting me setup with a new phone and the right plan. They both worked through a lot of system errors to ensure I was getting the best deal. I couldn't recommend working with them enough.”
“Kirsten was very knowledgeable patient and kind She helped reset my phone and took out a virus that was on my phone If you need help ask for her you will recognize her she has the brightest smile and personality Thank you so much for the assist Kirsten”
“I was promptly helped by a gentleman by the name of Sweet Tea. He greeted me with kindness and was very knowledgeable about technology as I am not. My issue was resolved and I purchased accessories and was home before lunch.”
“I had a great experience at Verizon thanks to Marquis! He was incredibly helpful, patient, and knowledgeable. Marquis took the time to answer all my questions, explain my options clearly, and made sure I walked out completely satisfied with my service. It’s rare to come across someone who genuinely cares about customer satisfaction the way he does. If you’re heading to Verizon, I highly recommend asking for Marquis—you won’t be disappointed!”
“Jessica was very help full she helped me alot i was having issues with My phone she fixed My phone also got me a free phone explained they plan i was very happy with they experience”
“The representative today was awesome Trinity in Newport News, Virginia off of Jefferson Avenue very well detailed when I ask a question and handled everything I needed her to do awesome customer service”
“We switched to T-Mobile last year from Verizon and it’s been WAY more than worth it! Vae (who’s in Gloucester now) is the one who originally helped us with the switch. We upgraded our phones recently with Jon and it was SO easy. Jenna helped us finish the process a few days later. T-Mobile was 1000% worth the switch.”
“Brandon was great today! I was in such a rush, work meeting on the phone and literally RUSHED!!! He read therugh my post it and when I couldn't speak and provided me with excellent understanding customer service. Totally recommend!!! I was a bad customer today since I couldn't provided my undivided attention to the service I required but Brandon saved the day for me! So, thank you! Give this man a raise!”
“I really like 7-11! I save money every time I go there via my phone number. I am a rewards member and save at least .05 off per gallon of gas. I also get great deals on snacks and drinks too!”
“Great experience at the T Mobile store by CNU on Saturday. My sales person was Kenique and he was extremely helpful. I switched my service to T Mobile (from AT&T) and Kenique basically did everything for me...very helpful, friendly and knowlegable. Go see him!”
10AM - 8PM
11712 Jefferson Ave D, Newport News
Electronics
“Mohammad Hekmat went above and beyond to provide an amazing customer service experience. He was extremely patient, polite, professional, and knowledgeable. He answered all of our questions and made sure we felt comfortable and well taken care of.
We visited so many stores, but the customer service we received here was absolutely amazing. Mohammad truly made a difference, and we really appreciate his time, patience, and professionalism. Highly recommended!”
“Austin has helped us with multiple trade ins and purchases. He holds great conversations while making transactions as smooth as possible. We appreciate his patience and wonderful service!!”
Open 24 hours
3830 Bridge Rd, Suffolk
Electronics
“Before I begin, let me start off by saying that this review is based solely upon my personal experiences and my personal experiences alone. So with that being said let's review!!..This is the best looking 7-11 stores I have seen, it's set up like most stores but it has an extra little something that I can't seem to put my finger on. I took a couple of pictures of things I've never seen in any 7-11, for instance it's own chair and table in the back as well as a beer section. Now before someone says I see these all the time in grocery stores! I have as well but not in a small convenient store, ( now remember if you need to refer to my review slogan, please feel free ) :-)Let's just say I was impressed with the layout and design of this particular location. I will return again soon and snap some more pictures of other things I haven't seen in other 7-11 stores.”
“I don't remember the young lady name. I think she's a manager, we were in the store Monday morning she was amazing!!! We were given our slip to go over to Hampton to pick my son Nintendo up. Our talk was well needed for both of us. She was professional thorough and fast. Thanks so much!!!
Love The Spence Family.”
“My experience today was awesome thanks to Tabitha at guest services! She was running that thing like she owns the place. She was so kind and sweet to anybody that was passing by and the guest that she was helping. she was answering the phone, capturing order, pick ups doing returns and checking out all with Grace. She was so awesome. I stopped in my tracks, leaving the building realizing I didn’t see her name tag I wasn’t paying attention to it and I wish I had so I stopped one of the workers in the parking lot to ask. He ran inside to check For me. Sometimes I feel we’re so quick to leave reviews when something is inconvenient and maybe we can leave reviews when someone goes that extra mile”
Open 24 hours
2 Village Drive, Hampton
Electronics
“Let’s give 7-Eleven its flowers because in a world where everything moves fast and most things come with a wait time, 7-Eleven is still that ride-or-die corner store that understands the assignment.
Whether it's 7 a.m. or 3 a.m., 7-Eleven is open, stocked, and ready—no judgment, no lines (sometimes), no nonsense. From the iconic Slurpee that somehow tastes like youth and rebellion in a cup, to that surprisingly good pizza slice that hits when you least expect it to, 7-Eleven has evolved way beyond your average gas station grab-n-go.
What makes it great today?
✨ Snack Game on Point: They’ve leveled up from just chips and soda. Think Korean BBQ-flavored snacks, Takis, plant-based jerky, and even healthier options for the wellness girlies and gym bros.
☕ Coffee Bar Glow-Up: IYKYK—their coffee stations are customizable heaven. I’m talking syrups, creamers, flavor shots, and, yes, affordable. Why pay $7 for a latte when 7-Eleven’s giving Starbucks a side-eye?
? 7Rewards App = Real Ones Only: Get free stuff, discounts, and bonus points for buying the same goodies you were gonna get anyway.
? Hot Food, No Cap: They’re not just reheating tired nachos anymore. Have you had the wings? ?? Yeah, stop by for old time sake. ?”
Open 24 hours
12330 Warwick Blvd, Newport News
Electronics
“These people are always on their stuff and I get what I need from them with no issues. These guys/girls are great and unless you come in with a problem then no problems will be had, leave the childish stuff out of their day.”
“Made an appt online for my mother, arrived early. Staff was very courteous. Nykey is the young gentleman who helped us. Very helpful, knowledgeable AND VERY PATIENT WITH MY ANXIOUS 83 YEAR YEAR OLD MOTHER! And I mean very patient. Smooth phone transfer. Highly recommend.”
Open 24 hours
3879 Bridge Rd, Suffolk
Electronics
“This gas station is usually not busy and there is fresh coffee all the time. I recommend signing up for 7-11 rewards to get a 3 cent per gallon discount on gas. If you sign up for the app, you can accrue points to earn free stuff. There major competitor is right across the street...another 7-11.”
10AM - 8PM
605 Newmarket Dr N, Newport News
Electronics
“Stacey was absolutely amazing! She helped me resolve an issue I had with my phone service. She went the extra mile to make sure I had gotten everything taken care of. Her professionalism is top notch!!! If you want great customer service, then go see her!!!”
Open 24 hours
603 W Main St, Smithfield
Electronics
“Stopped in while we were on vacation from out of town, and I'm glad we did!
The store was clean, well-organized, and had a great inventory. There were tons of snack and drink options, along with a wide variety of other items to choose from.
We'll definitely be back the next time we're in the area!”
Open 24 hours
1305 Todds Lane, Hampton
Electronics
“Friendliest, most attentive employees I've ever seen at a 7 Eleven!**Editing to add an even better experience! Couple months ago I was calling around to different 7-Elevens specifically to inquire about sugar-free slurpees. Not only did this location have them, but I was told the goal is to always have at least one sugar free flavor available so everyone can enjoy slurpees! Now I know where I'm going whenever I need sugar free.”
Open 24 hours
3445 Western Branch Blvd, Chesapeake
Electronics
“In & outI think you miss understood my review & for that l apologize. I was complimenting your employees for moving the line so quickly. I was in the store, ask for something from the hot line, received it,paid & out the door. It was a very busy morning & the wait time was efficient.”
Open 24 hours
2105 Starmount Pkwy, Chesapeake
Electronics
“Decent gas station//convenience store but they are on the smaller side lacking some of the products other convenience stores carry. On the upside, the store right beside it ((Miller's)) is smaller and has even less in comparison so it's got that going for 'em. :)”
Open 24 hours
12460 Warwick Blvd, Newport News
Electronics
“The clerk let me use her rewards when mine wouldn't go thur and saved me money on a product I bought that was on sale. Good customer service on Warwick blvd across from bojangles fried chicken”
Open 24 hours
12646 Nettles Dr, Newport News
Electronics
“This is near my place and i always stopped by this 7‑11. Convenient location and well‑stocked shelves. The store was organized and easy to navigate. Service was quick, though friendliness can vary depending on the time of day. Overall, a reliable spot for quick essentials and snacks”
Open 24 hours
3600 Washington Ave, Newport News
Electronics
“I remember working at this location back in 1985 when I was 20 years old. OMG I loved it and took pride in giving the best customer service I could. I miss my coworkers still to this day as well as my regular customers. I hate to see negative reviews because I valued my store when I worked there and have fond memories. Bill Lemaster was the manager and I loved working for him and there was Tilly. She was a real character.”
Open 24 hours
744 J Clyde Morris Blvd, Newport News
Electronics
“This is truly one of best 7/11 I have been patronizing. The make you feel like they're just there for you and we ALL give great greetings coming and going.Out of all of the 7/11 I have given my opinion on this is my #1 to go to and there's about 5 to 6 of them around my house but yes I go about 6 to 8 miles to get to this one here.... Morning, Noon and Night.Food has never been over cooked.If you don't like what you see they fix you what you want in spite of just placing what cooked no more then 5 to 10 minutes prior.Fresh and clean store and employees which is important to me..This is my go to unless I'm force to go somewhere else.....But so far so good.Thank you”
Open 24 hours
11060 Warwick Blvd, Newport News
Electronics
“7-11has such a great variety of products that works for people like me who are always on the go and don't have a lot of time to spare.At 7-11,you get in and get out.AlwaysSatisfied with them.”
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“The Carrollton 7-Eleven location in Virginia is my favorite location always very clean and well stocked. The employees are very helpful and friendly the parking lot is very clean and very spacious plenty of parking the hot food and grill items are always fresh and look appetizing”