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“I went to go renew my passport at around 3:45pm. I was doing it last minute and with no appointment. Walk in hours for passports was 9am-10am. A very kind gentleman by the name of Mr. Pham did my passport renewal anyways. He was incredibly kind and accommodating and saved me a lot of time and energy as I was doing it last minute. He was very helpful.”
1 - 5PM 8:30AM - 12PM
4625 Sudley Road, Catharpin
Post Offices
“I cannot say enough great things about Ping and Tara at the USPS office! They truly go above and beyond in providing exceptional customer service. Not only are they incredibly helpful and efficient during regular hours, but they even took the time to assist me after the store had already closed—something you don’t see every day. Their kindness, professionalism, and dedication to their customers make all the difference. USPS is lucky to have such outstanding employees who genuinely care about the people they serve. Thank you, Ping and Tara, for your incredible service!”
2 - 5PM 9AM - 1PM
12644 Chapel Road, Clifton
Post Offices
“I have been a Clifton resident for several years and love our local usps. I would be devastated if usps closed due to mismanagement at the federal level. More needs to be done to support the future of usps. Thank you to everyone for their service. ?”
“Had the best experience ever at the USPS Herndon Post Office yesterday afternoon. I had to rush a shipment of close to fifty boxes of school related books for children on the island of Puerto Rico. During the day I was trying to figure out the best and most affordable way to get the boxes delivered and Patel helped me sort out the boxes, I needed, labels etc. During the afternoon I boxed all of the items with the help of my wife, son and daughter. By 5pm on this Friday I went back to the Post Office and Patel lent me four carts to unload our boxes. Meanwhile, the other employee there Zafirah started preparing the shipment orders and identified a mistake in the zip code which she kindly went about fixing one box at a time by using white out and correcting the mistake to ensure the shipment got there on time. She also had Patel set aside a “trolley” to ensure all boxes were loaded together so they could get there together instead of separately. It took about an hour to do it all but both Zafirah and Patel were mega kind and willing ti ensure the process went through smoothly. I can I thank them enough for their kindness and professionalism. This is what public service is all about !!!”
“Good post office and they have 24 hour kiosk area, but I went on Sunday and the drawer to put your prepaid packages was locked, so I guess it’s not 24 hours? Other than that this post office is usually really good and all my mail gets delivered when I send it off from here.”
3 - 5PM 8:30AM - 2PM
9108 Church Street, Manassas
Post Offices
“I love this post office location. The ladies Elsa and Janet always take great care of me and I see them almost on a daily basis. I am so grateful to you both! Thank you so much ☺”
“Due to an error on my part, a package I sent to an address near the post office was mislabeled and delivered to the wrong building. My husband visited the post office and the staff was extremely helpful. The lady at the counter took all the information and found the correct carrier, who went back to get the package and delivered it to our home. Thank you - we truly appreciate the help!”
“Stopped me from sending my passport to the wrong address before I could even pay for it, they just knew it by heart. Staff was very friendly and knowledgeable. Plenty of parking.”
2 - 4:30PM 9AM - 1PM
45005 Aviation Drive Ste 120, Sterling
Post Offices
“Thank you for the comment saying GPS will take you to Marriott, but go across the street instead. This is the bldg # if it helps. There is a bell you need to ring when you arrive, so they know you are there. Also, Chaneisha was amazing and helpful!”
“I really like this location. It’s small and cozy, but it's not too busy.
Richard, in particular, is very kind and friendly. He’s always so cheerful and energetic at work that his positive energy puts me in a good mood too.”
“I’m glad and thankful for their kindness and educated me when my envelopes get to the next level and why I have to pay more or save money. Be kind to the people that serves you. They are having extra work during the holidays ?”
“Picked up my fishing rod today, it didn't get delivered to my house for whatever reason but he found it quickly, helped me open it since package was messed up, then other staff helped throw some packaging away - they were professional, helpful and honestly did above and beyond for me - hope you guys see this! thank you again!”
“Love the team in Sterling. Don't listen to anything negative. I've been a patron for years. The same loyal wonderful team being in service to us. Give em a shout out!”
“I stopped by to purchase a stamp and potentially send a letter. The wait was very short, the process was quick and efficient, and the customer service was exceptionally kind and friendly.
It’s always refreshing to be greeted by someone who is polite, professional, and willing to help. My visit was simple, pleasant, and exactly what I needed.
Thank you for the excellent service.
Five stars.”
“Landscaping your establishment is VERY IMPORTANT especially you’re a government establishment today is 09/09/2026 when is the last time the landscapers visited and perhaps they should come more FREQUENTLY STAFF VERY EFFICIENT AND ORGANIZED… keep your lawn maintained it’s not very much and I know it’s in the BUGET!!!”
3 - 5PM 11AM - 2PM
43150 Broadlands Center Plaza Ste 124, Broadlands
Post Offices
“This place has two doors. First door allows to the place where we do our self service and PO Box. Inside that second door leads to shipping service like sending mail. The person who was there was really helpful.”
3 - 5PM 8:30AM - 2PM
2049 Old Centreville Road, Manassas Park
Post Offices
“Tucked away on a side street I've never been on I had to use Waze to get there. Even then I took wrong turns twice before I found it. Anyway I finally found it. There was one other car there. I walked in the first door. Its a lobby area with po boxes. To the right is a second door. This area has mailables both envelopes and boxes. I stood in line and waited for a worker to come out. She was cordial and greeted me with a warm smile. I had a mailer which she processed then gave me a receipt. Since this was my first time there I asked if there were other post offices in Manassas Park. She mentioned there is a drop off facility on Euclid Avenue, it's not full service. I thanked her for the information.”
“Wonderful service and pretty fast line! The representative that helped me was wonderful and had a great sense of humor! Would definitely mail packages here in the future!”
“I usually go early in the morning when there’s little to no line. Never had an issue with the staff. They were friendly, polite, and provided a professional customer service.
Sometimes they work a bit slower due to passport appointments but it’s an understandable problem. Just gotta have a little bit of patience. Never had a negative interaction here.”
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“The service was excellent. They give me a very good customer service and I really want to thank Sushmita. She’s going above and beyond to help me with shipping my packages I want to thank all the managers there for their support and understanding.”