Priority Nissan Chantilly is known for its excellent customer service and knowledgeable staff. Customers frequently mention the exceptional service provided by Marlon, who is praised for his friendliness, clear communication, and genuine care for both vehicles and customers. He takes the time to explain service needs and keeps clients updated throughout the process, making visits stress-free. Rico at the service desk also receives positive feedback for his willingness to help with warranty questions and guide customers toward the best options. Michael is recognized for his helpfulness and ability to instill confidence in customers regarding their car services. Additionally, Katelynn is noted for her transparency and assistance with oil changes and other vehicle issues. Overall, Priority Nissan Chantilly is recommended for those seeking a supportive and knowledgeable service experience.
Had a very efficient time here, services on my car were finished quickly and Katelynn was super helpful!
November 2025
I came in with warranty questions as Hart Nissan closed without notice or recourse. Rico at the service desk spent 15 minutes explaining my options ultimately leading me to the best course of action. There wasn't anything in it for him besides sharing knowledge but this is the reason I will come back to Priority Nissan... read full comment
November 2025
Great job Katelynn, always talk to us trying to give the best recommendations.