Mobile unit did great with my oil change and tire rotation. The guy was very polite and thorough with explaining any concerns. I wish the dealership would return my phone call, though. Very poor communication from the dealership’s side of things as I am simply trying to book another service appointment for my vehicle.
September 2023
We have tried for three months to make an appointment for recall work. We are either told the parts are not available or we're sent to voicemail and nobody ever returns our calls.
September 2023
This is another example of public fleeing of the customer, through many devious schemes to nefariously get new customers into a base model vehicle at exorbitant interest and few perks or benefits! Avoid them at all costs I wish I could give them negative stars!
Ted Britt Ford of Chantilly is the premier new, used, and certified pre-owned Ford dealership in the Chantilly area. We proudly offer a great selection of new Ford models, like the F-150, Edge, Escape, Explorer, Mustang, and more to ensure that we have something to satisfy everyone’s lifestyle needs. If a new car is not what you are in the market for, we still have you covered with an excellent variety of used & certified pre-owned cars, trucks, and SUVs to choose from. We are here to help you through the entire car buying process! From sales & financing to Ford service, we are your one-stop Ford dealer in VA!
Customers who purchase a new or used car with us will get the Ted Britt 4 life lifetime vehicle coverage to keep your mind at ease!