“Mr Hunter is a professional gentlemen, polite and courteous. Made the process extremely easy for us. He deserves a recognition for his outstanding customer service. God bless”
“This has been an extremely positive experience, from the initial call with the inventory manager (Makiya, may be wrong spelling) to the local manager (Alissa Maralit). Both are very friendly, professional, polite and so helpful in every way. I met Alissa on the phone when she called me Tues morning 8 Sep 2026 to follow up to the reservation Makiya made on 7 Sep and later that morning as well as on move day Wed 9 Sep. Her understanding and assistance to me (limited ability in using tech on a smart phone) was evident of the exceptional customer service you provide to space renters. I could not be more satisfied. Thank You.
I will certainly recommend Extra Space Storage to anyone who needs a storage facility.”
“Excellent place been here for over a year and just upgraded because of all the storage facilities I been to they offer the best customer service and do whatever it takes to help you along, highly recommend”
“Excellent place for storage. The best staff. They are accommodating and helpful, they work with you and help you find the best deals. Honest and good business ethics.
Thank you Mr. Hung for all your help.”
“Francis gave me the best Customer Service. I have been calling around to every storage place in my facility and this is the only place that I was able to get the best service ever. I really appreciate everything he has done for me and I recommend that you go here because I’m very good at looking at the best places to get the best value and I found it here”
“Came in to look at the unit size and met Ram. He was very helpful and a pleasure to deal with. Ended up renting a unit i didn't need yet. Customer service was amazing and the place is very clean.
I read other reviews about rates being raised. Im told they raise the rent twice a year. I'm hoping this whole experience stay positive the entire time I have this unit rented. I will keep the review current if anything changes.”
“Haven't used movers in the past, but needed to move houses in the NoVA region quickly. Asked them to move a couple of heavy items and Bryce asked if they could also quote a whole house move too. It was a reasonable price and I decided to let them move the house. Figured by the end it might be more, but they moved me quickly, nothing was damaged and it was under the quoted price. I was delighted and will be asking them to move some equipment for me in the future.”
“Nothing but love ❤ great price no headache. Huge thanks to Arnetia and her crew for making this an easy move for me and my 3 daughter’s. Thank you from the bottom of my heart.”
“Excellent customer service, care, concern and professionalism at the Chantilly location, the one off of Rte 50. The staff is benevolent and kind. The facility has a drive in bay for loading and unloading, I really do appreciate that.”
“Easy online experience! I have not interacted with anyone from their staff, Every time I stop by no one is working during their business hours noted! Other than that very easy experience.”
“My experience at this storage unit has been fantastic! It’s spotless, brightly lit, kept cool with a top-notch A/C system, and most importantly, the customer service is exceptional!”
“The guys were great helping me figure out why we could not get the trailer lights to turn on. Robert was great helping me locate the bad fuse and getting it swapped out.”
“I would specifically like to give a fantastic review for Ryan Stokes. I hope he gets a raise, bonus, gift card etc. He went above and beyond with my towing experience. He was courteous, assisted us with trying to assess the problem and even waited until we were safe. He also did a quick and fantastic job. Kudos and a huge thank you to Ryan!”
“Any and all issues I had were cleared up and handled personally by Everett. He was professional, kind, made sure I felt heard, and dealt with each of my issues individually. Amazing customer service by this guy.
He is the reason you still have my business- he’s an asset.”