Red Wing Charlottesville provides the Ultimate Fit Experience, engineered to find the perfect pair of work boots for each individual. The specialists build a fit system tailored to specific needs for all-day support, comfort, and safety. The store offers comprehensive after-purchase care, including complimentary oiling and lace replacement for the life of the footwear, plus access to minor and major shoe repair. The employees are consistently described as extremely helpful, polite, knowledgeable, and fantastic. They provide immediate service with a warm smile and great attitude, taking time to ensure an exact fit, even for difficult sizing needs. They offer expert advice and important information on proper shoe care. The boots are higher priced but are considered definitely worth it. The excellent customer service and the complimentary maintenance keep customers coming back for new challenges. The overall experience is praised as amazing and a general blessing.
Salesman was very polite helpful and knowledgeable about the product this is my first purchase with redwing boots I'm hoping they will last in my line of work
February 2025
Everyone in the store was great. It seems like Red Wing stopped making shoes to fit my feet.
February 2025
David is nothing short of fantastic. He spends time to make sure you get the exact fit and feel you are looking for offering his expert advice to make sure you are getting exactly what you want.
