Schewels Home is a family-owned furniture store with over a century of experience, serving Virginia, West Virginia, and North Carolina through 51 locations. The business offers a wide range of furniture, mattresses, appliances, and electronics, aiming to provide customers with great value and savings. Customers often praise the friendly and helpful staff, including sales representatives and managers, for their genuine care and professionalism. Many reviews highlight the exceptional customer service provided by team members such as EB, Aaron, Ashley, Michelle, Ashley in the office, and Janette. They are noted for going above and beyond to assist customers, showing patience, attentiveness, and a personal touch to ensure satisfaction. Customers appreciate the team’s willingness to stay late, carefully load items, and handle transactions smoothly, making shopping a pleasant experience. The store managers are also recognized for their helpfulness and listening skills, helping customers find the right options easily. Overall, Schewels Home is regarded as a place where excellent service and quality furniture come together, encouraging loyal visits and recommendations. Many customers express that their positive experiences have made Schewels their preferred furniture store, emphasizing the team’s dedication to customer satisfaction and value.
Very good sales experience. Nobody was pushy. They just helped me choose the right mattress. It felt like they were being honest.
August 2025
Met with the store manager and excellent customer experience!! So helpful!!! He listened to what I was looking for and showed me my options and easy selection. Longtime customer and always recommend Schewels!!!
August 2025
Janette is so personable and really makes the process a pleasurable experience! Her customer service is exceptional and makes me want to continue to come back to that specific location.
