Staples in Charlottesville, VA is known for its friendly and helpful staff who provide excellent service to a diverse range of customers, from small business owners to students and remote workers. The store is easy to navigate, and team members are described as knowledgeable, efficient, and professional. Customers appreciate the assistance they receive, particularly in the Printing Department, where staff are noted for their expertise. One customer shared an unusual experience where staff handled a difficult situation with professionalism and care, ensuring the safety of all customers. This dedication to customer service is a common theme, as many reviewers express gratitude for the support they received, including specific help with product selection and technology issues. Overall, Staples is recognized for its commitment to the community and the quality of its services, making it a trusted resource for both personal and business needs. Visitors can expect a positive shopping experience and reliable assistance every time they visit.
This Staples is in a great location if you work downtown and can't make it out to 29. Associates were very helpful and helped me find what I was looking for. They also cut me a very good deal.
October 2025
Expert answers to my questions and availability of solutions
July 2025
I have an older HP printer, but I always find a good supply of the replacement printer ink cartridges needed for my printer at Staples. And the Staples sales associates are always so helpful.
