The UPS Store #0584 in Charlottesville is known for its professional and friendly service. The staff are respectful, efficient, and knowledgeable, consistently delivering packages on time and in good condition. Customers appreciate the helpfulness and patience of the team, even during busy times, with employees going above and beyond, such as assisting with heavy boxes and accommodating special requests. The store offers a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Despite some reports of equipment issues like a broken fax machine, overall, customers have had positive experiences, praising the helpful attitude and quick service. Many appreciate the store’s reliable delivery of packages, sometimes arriving early, especially during busy holiday seasons. The atmosphere is friendly, and the staff are often described as pleasant and courteous. The store’s convenient location north of Hydraulic Rd on Rt 29 makes it accessible for local customers. Overall, The UPS Store provides a helpful and welcoming environment where customers feel valued and well-served, which keeps many returning for their shipping and business needs.
Had to ship a 30lb box from Charlottesville to West Lafayette Indiana. Was hugely skeptical of the overall workflow. But everything was handled so professionally and my box reached its destination in 2 days time. Very happy with the service at the store and the overall ups delivery for now.
April 2026
It was convenient in the town I was in. The staff was very friendly and efficient. I had more than one package to take care of, and the rep was speedy and helpful.
February 2026
I would like to thank Jason B for his assistance in helping me out with packing and sending my Christmas gifts! It was a busy day and the line was long yet he had a calm demeanor and great positive spirit. I appreciated his help so much!
Feb 2026: Thanks to David and McKenzie for helping me with my returns!!
