The AT&T Store in Chesapeake offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with 5G service. Customer service is frequently described as wonderful, amazing, and incredible. Staff members are noted for being patient, professional, personable, and knowledgeable. Reviews highlight efficient problem-solving and service that is both excellent and fast, even in complex situations requiring significant time and effort to resolve issues. The team is consistently praised for going above and beyond, trying their hardest to ensure customer satisfaction and making complicated processes manageable. This results in a highly recommended experience where customers feel well-assisted and leave happily.
I had an issue locating my phone. I am pleased to say that Skylar (who was on vacation) was able to resolve my issue when she returned. I have picked up my phone and I thank Skylar and her team for resolving my issue.
March 2026
Maleah is a complete rockstar at customer service and multitasking. Getting EVERYONES job done, and what you need complete! That’s how to do it! You go girl. I’ll be back:)
January 2026
Excellent service. Maleah was fantastic and extremely congenial! BML, MD
