The Cox Store in Chesapeake is a one-stop shop for customers looking to upgrade their tech and connectivity. Reviewers praise the store's friendly, welcoming staff who provide personalized and efficient service. Customers note the employees are knowledgeable, taking the time to understand their needs and guide them to the best available options. The store is described as clean, well-organized, and able to handle customer traffic effectively, with minimal wait times. Reviewers highlight the smooth, stress-free experience, from exploring the latest Internet, mobile, and device offerings to completing their purchases. The team is commended for their initiative, patience, and focus on customer satisfaction. While one reviewer had difficulty locating the store, the overall sentiment is overwhelmingly positive. Customers appreciate the store's ability to deliver the speed, reliability, and personalized service needed to stay connected at home and on the go. Whether you're a gamer, remote worker, or streaming enthusiast, the Cox Store team is praised for their efforts to ensure customers leave feeling informed, equipped, and delighted with their experience.
They are easy to talk to. I returned my unit and no questions asked I was out of the store less than 15 minutes.
October 2025
Store is good, had to go pick up what home installer forgot,
September 2025
I used this location to try and help my elderly parents and I lucked out coming across Mt. Ty Brickers here. Ty was friendly and super helpful and without a doubt is an asset to your company! Thanks, Ty, you are appreciated!