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“Trevor and Novel were great! They were able to make upgrading our phone a painless an enjoyable experience. We’re also moving to Europe and they gave us advice on what our options for phone plans are when we get there!”
“I was recommended to go here by a family member. He found them to be very helpful. I can now say he was correct.
I needed to transfer information from on old phone to a newer phone. Jordan was excellent. He knew exactly what to do and saved me so much time.
If you are looking for an easy place to work with the staff. Here is the Verizon for you.”
“Store was busy but staff very polite and eager to keep everyone helped and they were both efficient at keeping multiple customers moving forward in parallel. Very friendly and great service.”
“Merry Christmas ,First and all I came in and recieved excellent customer service,I promise to get my next phone in your store,they deserve a raise,there is no more customer service like this,thank you for your professional experience in choosing the right people.”
“I was having problems with my phone. I was a little frustrated. Maize was very pleasant as well as patient. He made sure i was all good before I left the store. Great customer Service”
“Got the pleasure of having Bobby help me again. Hadn’t seen him in over 4 years. He was still very Helpful and courteous just as before. He was at the millennium store previously and I bought air pods from him. Thanks Bobby!!!”
“Reagan made our switch from Verizon to T‑Mobile incredibly smooth. He helped us set up everything step‑by‑step, walked us through all the plans and services, and explained everything clearly. You can tell he really knows what he’s talking about. His attitude was great the entire time — friendly, patient, and genuinely helpful. Excellent customer service from start to finish.”
“The young man was very helpful but I still need to visit a bigger store to get help with my other dilemma. ( not made me happy about this.) The young man explained to me that this isn't corporate store so....”
“I used this location to try and help my elderly parents and I lucked out coming across Mt. Ty Brickers here. Ty was friendly and super helpful and without a doubt is an asset to your company!
Thanks, Ty, you are appreciated!”
“To COX Management: I want you to know what a valuable employee you have. I had the pleasure of have one of your field representatives (Vitalii ****** come to my home and FIX a TV problem that had been going off and on for over 3 months. This is after many phone calls and 2 other technicians coming out. He gave his business care and said for me to call if I had any further issues. Well, today I called him with what turned out to be a minor issue. It was even his day off! He walked me thru the problem in about 5 minutes. (Which probably would haven taken at least 45 mins. to even get someone on the phone and most likely would have had to dispatch a service tech, a couple of days later). I definitely give Vitalii 5 stars! Cathie ******”
“Huge shoutout to the manager, Fletcher, and sales associate, Tyler. They provided some of the best retail service I’ve ever experienced. They handled a complex account issue with ease and made sure I walked out with the phones I wanted. Fletcher even went to another store to grab the stock we needed, and Tyler stayed in constant communication to keep me informed on the progress. Highly recommend this location! Thank you Tyler and Fletcher for your dedication to fixing an issue that even telephone customer service couldn’t fix. You guys Rock!”
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“Allen McCoy was so helpful in the Verizon store. I really appreciate his patience, knowledge, and expertise on the Verizon product lines. He was committed to helping me to transfer 4 lines from a competitor, saving me alot of money on my monthly bill.
He was so helpful in offering me the best deals. Great customer service. Promote him to Verizon CEO!!!”