Internet Service Providers in Chesapeake, VA

12 locations found near Chesapeake
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“I never give 5 stars however,Alan provided superior service while setting up two phones and a tablet.There were several issues and he continued to do an fantastic job.He was not only helping me he also was multitasking in assisting another customer setting up their phone.He is definately the person to see at the Portsmouth Verizon location.”

4.7 Superb138 Reviews

“Kamron was great need a new phone he was quick with getting everything done. He was helping 3 people at once. I was very impressed with his multitasking!! Thanks again!!”

4.7 Superb45 Reviews

“I normally try to avoid cell phone stores at all costs as it tends to be an overwhelmingly and frustrating experience. I’ve dealt with years of poor service with my old carrier and decided to switch my family’s plan and upgrade our phones through Verizon, specifically the location on Cedar Road. Wow!!!! The service I received that day from a very sweet young lady, Jessica S., was absolutely impeccable. My experience was nothing I expected, but everything I could hope for. Jessica was extremely patient and thoroughly explained the transfer process. She was nice enough to help me learn some of the differences upgrading to my new iPhone. What absolutely pushed me over the moon is that Jessica even called me the next day to see how I was adjusting to the phone and invited me back into the store in the case I need assistance with anything else. The customer service I received not only in the store, but also after leaving, exceeded my prior expectations of how phone carrier stores treat their customers. I highly recommend this store to everyone; I even more so recommend Jessica S! Keep up the good work!!”

4.6 Superb48 Reviews

“Hey its me again today is February 12 2024 came into the store today Alex was an amazing help ? great guyWent into Verizon today got my new phone with no issue ! Eddie was a huge help took care of the questions I had to ask . Was able to get me set up on my new S10e”

4.6 Superb47 Reviews

“Lizzie was great! Her service is what will keep us coming back to the Chesapeake Square location. She was very helpful and knowledgeable about the products and services.”

4.4 Superb45 Reviews

“Had such an amazing experience at this location! Kel and Tricé were knowledgeable and such a delight to interact with! Thank you for one of the best experiences I’ve ever had at a mobile store!”

4.2 Good30 Reviews

“I had a great experience at this store. The employee, Mr. Allen took care of me.Long story short...I went to another tmobile store on Battlefield Blvd, the day before, bad experience.However, the tmobile store on Crossways, I recieved management level customer service. Thank you Mr. Allen.”

4.1 Good34 Reviews

“We were at the Store to help my dear aunt reduce her reliance on commercial television cable services. However, what we got was excellent service from a very neat and tidy store front. The folks here are doing Cox Cable a great service. If you're looking to resolve your issues or to have some questions answered concerning your service, visit this store.”

3.9 Good82 Reviews

“Came in with a black screened phone with the middle black. Torri helped me out git all my info transferred, having to flip turn and type in the blind. Super friendly great service from the 2 ladies that were there working while I waited. Recommend stopping here for your phone needs.”

3.8 Good38 Reviews

“My wife's phone was working fine, and it suddenly dropped the network. Could not figure it out. Stopped at this lcation for help. The associate met us at the door, and I explained our delima. She scrolled through the phone and, within a minute, explained that the network toggle was off. WTH... how could I miss this??? Anyway, she was professional and did a great job of containing her amusement at my lack of tech know-how. I'm sure she chuckled as we left.”

3.7 Good58 Reviews

“To COX Management: I want you to know what a valuable employee you have. I had the pleasure of have one of your field representatives (Vitalii ****** come to my home and FIX a TV problem that had been going off and on for over 3 months. This is after many phone calls and 2 other technicians coming out. He gave his business care and said for me to call if I had any further issues. Well, today I called him with what turned out to be a minor issue. It was even his day off! He walked me thru the problem in about 5 minutes. (Which probably would haven taken at least 45 mins. to even get someone on the phone and most likely would have had to dispatch a service tech, a couple of days later). I definitely give Vitalii 5 stars! Cathie ******”

3.1 Average31 Reviews

“Was going to be 1 star after working with Josh. That dude took me from super excited to super pissed in less than 20 minutes. He has absolutely no interpersonal skills and was ready to let me walk after telling me he thinks his performance was up to par as I was telling him that I wanted to work with someone else. This was after he started looking at his phone when I was contemplating paying for something I didn't come in for. Anywho, his manager (forgive me, I forget his name) went above and beyond and made the experience amazing. This store is great as long as you don't work with Josh.”

3.1 Average120 Reviews

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