Internet Service Providers in Chesapeake, VA
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12 locations found near Chesapeake
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4300 Portsmouth Boulevard #196, Chesapeake VA 23321
“Serenity was amazing. She overcame an unnecessarily complex issue with getting my fios router. Raise do immediately! I just moved into my new house today, and was told that I will have to wait until August 5 to get Wi-Fi. It’s July 31! I was also told that when I got to the store, I could pick up self-install equipment And it will be active that day. When I got to the store, that was not the case, but serenity got it all figured out and I was able to walk out the store with active Wi-Fi!”
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237 Carmichael Way #205, Chesapeake VA 23322
“I’ve always received excellent service at this Verizon store and my last visit was no exception. Was having issues with my iPad and Alex was able to help me within a few minutes. He’s knowledgeable and friendly. I will revisit this Verizon location any time I have an issue or need to upgrade my devices.”
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1501 Cedar Road Suite 105, Chesapeake VA 23322
“Nathan had the most OUTSTANDING service! I’ve dealt with plenty of Verizon employees over the years, but this employee was on a completely different level. From the moment I walked in, they were friendly, professional, knowledgeable, and genuinely focused on helping me. They didn’t just try to sell me something. They took the time to understand exactly what I needed, explained everything clearly, answered every question I had, and made the entire process unbelievably easy. What really stood out was the attention to detail. They knew the products, the promotions, the plans, and all the little details that most people would have overlooked. I never felt rushed or pressured. Instead, I felt like I had someone working WITH me to make sure I got the right solution. This is exactly what customer service is supposed to look like. Verizon should be incredibly proud to have employees like this representing the company. Honestly, if every Verizon employee provided this level of service, customers would never want to go anywhere else. I would give 10 stars if I could. Absolutely one of the best customer service experiences I’ve ever had. If you’re looking for someone who is knowledgeable, professional, patient, honest, and genuinely cares about their customers, ask for this employee. You will not be disappointed”
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1464 Mt Pleasant Rd #11, Chesapeake VA 23322
“Trevor and Novel were great! They were able to make upgrading our phone a painless an enjoyable experience. We’re also moving to Europe and they gave us advice on what our options for phone plans are when we get there!”
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4105 Chesapeake Square Blvd #102, Chesapeake VA 23321
“I recently had an exceptional customer service experience with Chris, at the Chesapeake Sq store, who exemplified true professionalism and unwavering integrity. While I was waiting, I observed Chris assisting a customer who was purchasing a new device. The customer was still unknowingly paying for a service plan on an older watch they no longer used.Instead of taking the opportunity to upsell or open a new line—which would have resulted in an unnecessary ongoing expense for the customer—Chris proactively recommended swapping the new product onto the existing plan to save the customer money. This honest and transparent approach is a testament to Chris’s strong moral character and dedication to customer care. Outstanding service and high ethical standards like this deserve recognition.”
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1600 Crossways Blvd B, Chesapeake VA 23320
“Just went into this store to do an upgrade and add a new line. Cameron was extremely helpful, knowledgeable and polite! We were in and out in under 30 minutes with the upgrade and new line. He gave us the options and away we went!”
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1020 Battlefield Blvd N B, Chesapeake VA 23320
“I had to go to T Mobile twice to let them fix something. Both times Cameron waited on me. Cameron have great customer service & he's fast. Thanks for Great customer service.”
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4416 Portsmouth Blvd E, Chesapeake VA 23321
“Brandon was great today! I was in such a rush, work meeting on the phone and literally RUSHED!!! He read therugh my post it and when I couldn't speak and provided me with excellent understanding customer service. Totally recommend!!! I was a bad customer today since I couldn't provided my undivided attention to the service I required but Brandon saved the day for me! So, thank you! Give this man a raise!”
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237 Hanbury Rd E Suite 14, Chesapeake VA 23322
“Reagan made our switch from Verizon to T‑Mobile incredibly smooth. He helped us set up everything step‑by‑step, walked us through all the plans and services, and explained everything clearly. You can tell he really knows what he’s talking about. His attitude was great the entire time — friendly, patient, and genuinely helpful. Excellent customer service from start to finish.”
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725 Eden Way North Ste. 708, Chesapeake VA 23320
“I got an issue with my service disconnected, the agent Nicholas gave me an awesome service. He helps me regain acces to my primary fone number also a second line for my wife. Everything looks good. I am a happy customer, highly recommend people to look for his service. I know Nicholas should be able to fix it. I really appreciate your service Nicholas Thank you so much”
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1341 Crossways Boulevard, Chesapeake VA 23320
“To COX Management: I want you to know what a valuable employee you have. I had the pleasure of have one of your field representatives (Vitalii ****** come to my home and FIX a TV problem that had been going off and on for over 3 months. This is after many phone calls and 2 other technicians coming out. He gave his business care and said for me to call if I had any further issues. Well, today I called him with what turned out to be a minor issue. It was even his day off! He walked me thru the problem in about 5 minutes. (Which probably would haven taken at least 45 mins. to even get someone on the phone and most likely would have had to dispatch a service tech, a couple of days later). I definitely give Vitalii 5 stars! Cathie ******”
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1224 Greenbrier Pkwy #230, Chesapeake VA 23320
“Huge shoutout to the manager, Fletcher, and sales associate, Tyler. They provided some of the best retail service I’ve ever experienced. They handled a complex account issue with ease and made sure I walked out with the phones I wanted. Fletcher even went to another store to grab the stock we needed, and Tyler stayed in constant communication to keep me informed on the progress. Highly recommend this location! Thank you Tyler and Fletcher for your dedication to fixing an issue that even telephone customer service couldn’t fix. You guys Rock!”
