Old Navy in Chesapeake, VA, offers a wide range of clothing for the entire family, including maternity wear, women's, men's, and kids' attire. Customers appreciate the store's cleanliness and organization, especially during busy sales periods. The staff is known for being kind and helpful, providing excellent customer service. One employee went above and beyond to help a customer find a pair of jeans that were sold out, securing them from another store in under two hours. While many shoppers have had positive experiences, some have noted issues with sizing, particularly that certain items run small. This has led to customers finding better fits in the activewear section. Additionally, the boys' clothing section is perceived as lacking compared to the girls' section, which may prompt some customers to shop online instead. Overall, Old Navy is a reliable destination for affordable fashion essentials, with the added convenience of online shopping and in-store pickup.
I am never disappointed with the amazing sales that Old Navy has. Today I scored my favorite soft t-shirts for 50% off!
December 2024
Store is very clean and staff is eager to assist. I also made a return and the process was seamless. Very professional atmosphere.
April 2024
I visited this location multiple times over the winter and had positive experiences each time. There were varying levels of employee interaction each trip but they were always polite and helpful. Stock seems to move fast and the reorganize the layout often (maybe it was just because it was the holidays) but I enjoy this... read full comment
