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“I stopped in to buy stamps from the machine after-hours. USPS employee, Reginald, was there working on the PO boxes. They saw that I was there to buy stamps but the machine was down for updates. Reginald asked if they could help me get what I needed. They opened up the machine and reset it for me. Reginald went to the back to grab stamps and money to make change for me in case the machine didn't finish its update when they reset it. This is some of the best customer service I have received anywhere. Thank you, Reginald, for lifting up my day/week/month.”
“Jason is one the best customer service employees period, he just happens to work here. I came in during the lunch rush & he was patient, informative, caring & efficient. One of the customers tried to tip him bc of how he was, & he declined & stated “we get offers for tips all the time” but I have a feeling the “we” is simply “he.” No shade to any of his coworkers, I’ve not met any of them so they very well may, he just has a grace with customers that is to be admired.”
“Not a retail store and doesn’t take mail.
Need to change the available services on this listing so people know. Otherwise, staff was courteous and helpful.”
“Shout out to Devon and the other gentleman working with him at our local USPS. In a time when the postal service is often under strain and short staffed, these two continue to show up with grace, professionalism, and a genuine kindness that truly doesn’t go unnoticed! We came in for a passport appointment completely unprepared and not once did they make us feel like a hassle. Instead, they were incredibly helpful, and kind. That kind of grace goes such a long way, especially when you're already flustered as a customer. Thank you both for everything you do!”
“I always receive excellent service at this branch. The packages I send are delivered on time and sometimes early. I live in Portsmouth but this branch is my preferred place.”
“The ladies here are always kind and helpful. They take their time and explain things with patience. I am grateful to be so close and have this as my go to location.”
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“Great post office, in and out with such pleasant workers. I come all the way here instead of the one by my house on Town Point Road where the experience is terrible!
Thank you ladies!”