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“I walk in to get a replacement phone and left with 3 lines and internet !! The store manager .. Mitchell is dope hands down one of the best encounters I’ve had at a t mobile.. your invited to the cookout!”
“They’re quick, kind, and helpful. Q helped me find a solution for my company phone and found me a cheaper plan than we were currently paying for with the same benefits.”
“Brandon was so patient and so helpful. We were transferring service from Straighttalk to T-Mobile and it was not easy.
Brandon new his way around our Relic Samsung Galaxy 8 and 10 models effortlessly! I was indeed impressed. Thank you Brandon for using your Superpowers for good!”
“I had an issue with my phone messaging, I googled followed the instructions, nothing, I called Verizon the representative was with me for about 2 hrs, we tried everything, rebooting, restarting, clearing cache etc etc even with a technician then they finally said I must go in person. I asked some coworkers at my job that are tech savvy & nothing. So I stopped by at a phone kiosk in a store, they knew nothing on how to fix it, so I finally went to this Verizon & I explained to this young lady my situation & how I didn't want to lose the piks & videos of my family I had in my messages because I hadn't downloaded them. I was beyond frustrated, saddened & exhausted & in disbelief that not one single person could correct it. She was as surprised as me when I showed her... Well low & behold she turned out to be a Tech Wiz. She did this & that & VUALAAA. Problem solved in less than 5 minutes. You were not only professional but above all patient & compassionate, by not only hearing but listening to my concerns. Thank you so much "Tequila"”
“Girl with the tattoos told me to leave a review if my service was good. Amazing service, I came in 1/6/2026, walked in when it was slow, and was greeted by her pretty face. The sweetest soul, kept my promise. Thank you”
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“Joe was super helpful. Three of us were upgrading our phones and he spent a lot of time going over everything with us. He was very knowledgeable about the plans and phones. I would highly recommend stopping in to Verizon and asking for Joe if you need a new phone or upgrade!”