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“This is my local PO. I have always had a good experience. The staff is professional and friendly. I ship Priority Mail to Hawai'i from here, and it has arrived in as quick as 2 days.
I will say that there are many unruly and unkind customers, which in my opinion explains the 3 star ratings.
The staff has to deal with such customers day in and day out, and they do so professionally.
USPS is a Federal job. They don't care about Google reviews. It doesn't hurt nor help them. They just continue doing their job day in and day out, and do it well.
I just wanted to call it like I see it and give credit where it's due.
I'm glad this is my local Post Office. Thanks team!”
“I typically don't frequent the post office (or any one particular). I needed to send a package and the first post office I went to didn't open until 10, I then came to this one. It was opened at 9, the clerk was nice and I was in and out. No complaints.”
“I love this post office. They can be extremely busy due to their location on busy bee Midlothian. But they can keep up like pros! And let me tell you, I went to mail my taxes return on April 15th and they got through the line crazy fast, with such good attitudes even though I was even tired of hearing people asking the same question over and over, especially bcuz if I heard it, so did everyone else waiting too. On top of that, my PO BOX was up for payment to renew. I forgot the letter and there was a whole new line to the door waiting behind me, I didn't want to take the time to go to my car for the letter or go out the door to check my box number....but lo and behold my savior, the manager...I said the last name and she named off me and my husband and my sons first names and told the other customer service rep helping me exactly what our box number was!!! How many people who serves hundred of people do you think could do that? That woman needs a raise!!! everyone in their I've ever been helped by has given me 100% effort in helping me. Thank you from PO Box 35348!!!”
“Awesome costumer service from the moment I stepped in until the moment I stepped out! They even sign happy birthday for me without knowing me. 1st time here and I can say this is the best post office customer service I ever had.”
“I would like to Compliment Sandra. She is very knowledgeable, and pleasant to all customers no matter how busy the Post Office is.I have one request. Please put the stamp machines back in the Post Offices.”
“Mailed a package here on 5/4/23 at 11:20am. No lines & quick service. Robin was very nice, friendly, and literally took only a minute to complete transaction.”
“Despite all the negative comments i had a good experience. I went for my passport service i waited 15 minutes and a lady came and did everything smoothly. It was fast and smooth within 10 minutes she did everything.”
“The lady there has the patience for that job ? smile even though the line out the door showing what customer service really looks like christina snow Awesome job”
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“Demond Denson provided excellent customer service, USPS showed needed medicine was delivered but not received. Off on the proposed delivery date, he pursued and found the VA medical and delivered in 2 hrs. Thank you!!”