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“Jaana was extremely helpful and made the buying process easy, especially when it is so easy to become paralyzed by all the options while mattress shopping. Thanks, Jaana!!”
“Bob was awesome and did a great job giving me information. He was very knowledgeable and gave me good advice and besides that we’re both from TX! It was a very good experience! Billie Wallace”
10AM - 5:30PM
1011 Commerce Rd, Richmond
Furniture Stores
“Excellent customer service! I called LaDiff yesterday for advice on a leather recliner, and Lea (designer) went completely above and beyond. All over the phone and text, she checked inventory, provided delivery options, and sent over quotes in no time. I was incredibly impressed by how well she knew her stock and how quickly she calculated timelines for special orders. To top it off, I texted her a photo of my room, and she used an AI tool to reply with pictures of how the furniture would actually look in my space. She truly went the extra mile - highly recommend working with Lea!”
10AM - 4PM
11411 Midlothian Tpke, Richmond
Furniture Stores
“Went to mattress warehouse to get a mattress. Brock and Jackie got us straight. They were patient and informative and helped us pick out the perfect mattress based on our budget.”
“Khadijah was simply amazing today !! We came to find furniture for our granddaughter! We were out the door in less than 1hr
Thank you we will be back !!”
“Palmer and Konrad were so helpful and lovely to work with! I walked in with my family and were immediately greeted with assistance and found a bed within 30 min! Great experience.”
“I visited Ashley and was so pleased with Kristina Woods!! She was awesome with us. I purchased 2 items from her. I would definitely recommend you visit the Ashley at Colonial Heights and ask for her.
Kristina thanks so so much!!!!”
“The customer service was excellent from the moment I walked in the door. Tim was amazing, patient, and was very detailed with information he shared. The delivery was scheduled for two days out but if I needed to change the date and time, they were willing to adjust it. My bed is supposed to arrive tomorrow (2/1/26) so hopefully the delivery guys will have the same great customer service.”
“We were the only customers in the salesman took great care with us. The only complaint I have was that the computers went down while we were there and instead of paying while we were there I had to go home and wait for the link to come in and pay with my credit card there. The salesman really tried to get everything rebooted but for some reason he he had to call it.”
“Adam was great, he didn’t pressure us into anything. He took his time with my husband and I listened to the issues with our current mattress and showed us severally options to look at. He made the whole process super easy.”
“Excellent customer service. The Lay-Z-boy Designer came out to our home to measure our living room and review sofa options along with fabric swatches. She did an amazing job. Very detailed. She made the process enjoyable and easy. Highly recommend the Lay-Z-boy furniture store on Midlothian.”
“From the moment we entered Haverty's, Tracy Jones made us feel right at home. He was extremely warm, engaging and knowledgeable! It felt as if we had known him for a long time. When I need any home furnishings in the future, I will definitely return to Haverty's and look for Tracy.
Peggy Thomsen”
“Yomi is a wonderful associate. He gave me the space to look around on my own, was patient with all of my many questions, helped me measure, and gave me great tips on the products. I will def shop there again. I hope corporate is good to the staff, they’re great.”
“Bill was very helpful and informative! He answered every question without hesitation, was honest, and super upbeat. He made our buying experience very positive and we appreciate him for that!”
“I've known Mike and Cindy (the owners) for many years. They are hard-working people that strive to provide the best quality products for their customers at great prices. I highly recommend The Freckled Frog!”
“I came in expecting just records but they have a whole lot more. Furniture, collectibles and hobby stuff, tapes, movies, video games. A true throwback to the '80s and '90s”
“We bought our sofa from them on Memorial Day and they held it until July. From the second we walked in the staff was kind, accommodating and never once made us feel pressured or rushed in our decision. We ended up with the first one we tried there.
When we came to pick it up they had the whole thing wrapped up and ready for us by the door! They even helped us load it.
From square one everything was smooth and easy. The five stars is simply not enough. Amazing business and we will
be back.”
“I love Gloria the first time I went in I almost fainted cause I wanted everything, this time around Gloria got me right I'm goin back cause I need a fire place now I'm obsessed with this store if you want an expensive looking house/apt on a budget come here”
“Best mattresses on the market by far with best warranty in the game with their comfort exchange policy. I will always return here when I need a new mattress and box spring”
“Amazing little gem. Handmade goods by local artisans and very reasonable prices. Clearly curated with a lot of love. Absolutely wonderful place to purchase locally made goods ?”
“GOTO place for home accessories! Good prices (albeit the game of false 'retail price' with the subsequent "discount")...friendly and helpful staff.”
“Stopped in this cute shop on a rainy Sunday. Was quickly greeted by a charming young lady. The shop is located in an old house that is very cool in itself, many rooms containing very nice displays. They showcase an eclectic variety of home decor, gifts, upcycled items, vintage and antique lots of their items were just my style. They had a fun selection of jewelry at good prices. fancy door knobs and hooks old and new. When I was ready to make my purchases, it was a friendly, quick and efficient check out. I am very happy with the goodies I bought. I don't live in the area but would definitely return to Hoo's Pickin anytime I'm in that neck of the woods. Very pleasant experience. A happy customer from Doswell, VA”
“Very interesting store, I was helped by anyone I asked it from, and was wandering about finding all sorts of things. Antique toys, knickknacks, home furnishings, and excellent gift ideas that are surely unique. Check them out!!”
“I first moved to Richmond in March of last year. I purchased a mattress from here. A Queen sized mattress at a very reasonable price. I like coming here because of my budget conscious state of mind toward everything.”
“I love TJ Maxx. Everything is so organized and festive in there. It can be a little overwhelming but it's fun to go in and find what you need and more especially in the kitchen section. I can't imagine not finding something new that I don't like. This store is a breath of fresh air after coming from that hot mess of unorganized chaos next door. .”
“I would like to thank Gary the store manager for always being so helpful and making my rentals an ease! Thank you Gary! You’re the best ! Your boss need to give you a Bonus for exemplifying Excellent Customer Service ?M. Jackson”
“Just spoke with ms Tanya and all I can say is she has the best attitude and great customer service she broke everything down for me and Made me so comfortableI will forever do business with great people like her????????”
“I had the best experience at this place. I recommend this place to anybody that wants to go buy furniture. thanks to Jahaira that recommended me and also big thanks to NOEL the one that got me the perfect prices on every item that I bought he was literally like an angel sent from heaven, best personality, and great salesman He knew how to guide me in every way Possible that was needed, So big salute to NOEL and to the guy that helped me load up my truck God bless to everybody that works at this location. You guys got my Family and I very satisfied and very happy. We are very pleased with everything that we purchased. Thanks to all of you, All I have is positive things to say about you guys so I will definitely see you guys soon whenever My Family and friends need furniture we know where to go now!!”
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“When we walked in to buy a king size mattress and a queen size mattress for our guest bedrooms, it was amazing that he just pulled mattresses from the side carrier laid it down. Let us lay on it. It was what a great experience this was and now within budget, they’ll be delivered Tuesday. I am so grateful for this Store. The gentleman that helped us and was very knowledgeable is Joshua Thank you, Joshua”