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“I can’t speak enough good things about this place! When insurance sends you somewhere, you automatically assume the employees won’t be friendly or accommodating, but this location gave me the opposite experience. Will be using them again if I ever need a rental!”
“Finally, a business that understands customer service. From the cheerful greeting, to clear friendly discussion through the rental process, to personal inspection and overview of the car, Chance was outstanding! It was wonderful to deal with a young man with high character and an outgoing personality perfect for customer interaction.”
“Exceptional service! We ended up stranded after being struck by another vehicle and the owner opened shop 15 minutes early for us and helped get us back on the road in less than 15 minutes. I've never had such a positive experience at a rental company. Highly recommend!!”
“I rented a 7-passenger vehicle online through Budget Rental Car this past weekend and received a confirmation for my reservation. At some point, there was an issue and it looked like there was a possibility I might not receive the vehicle I booked. Mrs. Juanita personally called me to explain the situation and let me know she would continue working on it, although she could not make any promises. The next day, I stopped by to check whether my rental would be available, and the first thing she said was, “Yes!” Mrs. Juanita went the extra mile to make sure I received the vehicle I reserved, even when things did not look promising. I would like to say again: Mrs. Juanita, thank you for working so diligently to secure the vehicle I was depending on, and thank you for providing such great customer service. Whenever I am back in town and need a vehicle, I will definitely be calling you.”
“I booked a small SUV through Priceline and there were no issues with pick up. It was one of the fastest rental pickups ever and we were in and out in probably 10 minutes. I was given a Mitsubishi Outlander and it was adequate for 3 adults. I did call in advance because we needed to drop it off a day early and some rental car companies charge extra. I was told there would be no additional fees and all turned out fine at drop off. The location is conveniently located right off the freeway and the staff was friendly.* Update 1 week later... just got a refund to my credit card of $20.58! I wasn't expecting that at all for returning 1 day early. What a nice surprise!”
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“Yohance Goodrich saved the day! We got there right at closing time due to traffic in the area and instead of turning us away he stayed a little later to ensure we got our rental as we were heading down to Florida that same night!! My family is so grateful!! Thanks again Yohance!!!! Besides the customer service the Chrysler van we rented was very comfortable, modern, clean and gas efficient! 10/10 experience!!”