“I'm late posting my review but Brittany is so amazing!!! She just started when I came in to rent a vehicle and explained everything to me in great detail. There is nothing else to say but she has great customer service skills!!
Thanks Brittany!!!”
“Even though I'm a bit put off with Enterprise, Acworth and Enterprise Corporate, Jalen At Petersburg, Va location was wonderful both times I was there. I dropped off a car on March the fourth and picked up a car April the first. He was friendly, supportive, helpful and kind. I wish every company or business made sure their employees were so kind.”
“Unfortunately our car was stolen and totaled. Enterprise came to our rescue with a rental car. They understood our situation and were very kind supportive and took care of our needs. We would highly recommend them for any car rental need.”
“I’m not sure about the negative reviews from previous experiences but both individuals who work here, were extremely kind. The woman was helping a customer to my right and was extremely thorough and kind to the customer. The male who helped me was extremely kind and held good conversation. My rental was cleaned and ready for me within 5 minutes of being served. Thank you for great customer service!”
“I do not usually give reviews but as social media has become an every day thing in our lives I thought I needed to on this!Awaz Askari and his wife could not have helped me any better. She was pleasant while explaining all the information to me.With all the extra rental service fees that sometimes arise she kept it as simple and fair as she could. I also noticed she did the same to customers before and after me!I even had issues with my last day in Chester with changing work related meetings, she listened and came out with a perfect solution to making sure I made it to airport.Oh yes and my vehicle was sharp, clean, and performed fabulous!Thanks again you two!”
“I never used their services but my sister has and they were great with the fees and returning the deposit. The deposit was $200 and they refunded $180 because the gas wasn't were it was when she rented it which isn't bad. It didn't take long for the refund either.”
“I booked a small SUV through Priceline and there were no issues with pick up. It was one of the fastest rental pickups ever and we were in and out in probably 10 minutes. I was given a Mitsubishi Outlander and it was adequate for 3 adults. I did call in advance because we needed to drop it off a day early and some rental car companies charge extra. I was told there would be no additional fees and all turned out fine at drop off. The location is conveniently located right off the freeway and the staff was friendly.* Update 1 week later... just got a refund to my credit card of $20.58! I wasn't expecting that at all for returning 1 day early. What a nice surprise!”
“I had the most wonderful experience with Colonial Heights Enterprise! I rented a car from them for almost 2 full months and the customer service was fantastic from every employee I worked with. My first rental had an issue come up and they quickly put me in a new one. Whenever I had to extend they would do that quickly and they were very kind in person and on the phone! If I ever need another rental I will gladly return to this location!”