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“This is my local PO. I have always had a good experience. The staff is professional and friendly. I ship Priority Mail to Hawai'i from here, and it has arrived in as quick as 2 days.
I will say that there are many unruly and unkind customers, which in my opinion explains the 3 star ratings.
The staff has to deal with such customers day in and day out, and they do so professionally.
USPS is a Federal job. They don't care about Google reviews. It doesn't hurt nor help them. They just continue doing their job day in and day out, and do it well.
I just wanted to call it like I see it and give credit where it's due.
I'm glad this is my local Post Office. Thanks team!”
“Highly Recommended! This store is always a delight to go to. The staff are nice, polite, experienced, and extremely quick to help. I usually get in-and-out within minutes! This is THE shipping store to go to.”
“Great help yesterday with a bunch of Amazon returns and a couple of items to ship. Special shout out to Justice who helped my mom work through the Amazon app to process her returns. Very professional and exceptional service from the three person team at the store.”
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“I just wanted to share that I had a most delightful experience at the Col Hts UPS store.
I didn't get the young man's name - he was working Sunday morning (approximately 10:15 am).
I was greeted upon entering, he immediately took my package that was heavy and cumbersome to carry, and was the politeness young person I have encounteted in quite some time.
He is definitely an asset to UPS and I hope the company has plans on his moving up in the ranks.
Again, a positive UPS moment!”