Victra, a Verizon Authorized Retailer in Colonial Heights, VA, offers a wide range of wireless devices, including phones, tablets, wearable technology, and accessories. The store aims to provide a trustworthy and enjoyable experience for customers by offering knowledgeable and dedicated staff. Customers appreciate the friendly and efficient service, often highlighting staff members like Lorenzo and Brycen for their helpfulness and professionalism. Lorenzo is praised for setting up new devices, helping to reduce bills, and providing excellent customer service despite a busy store. Brycen is recognized for his cheerful attitude, helpful advice, and making upgrades easy and positive. Some customers note that wait times can be long when the store is busy, suggesting a need for more help during peak hours. Overall, the store strives to connect customers with the right technology in a fun and reliable way, with many customers leaving satisfied with their experience.
Lorenzo found a great on a new tablet and phone! He was personable and efficient. I was very impressed with his costumer service and will go back to his store if I need anything else!
November 2023
Had a great experience at Verizon at 3083 Boulevard Colonial Heights VA. today . Brycen gave us excellent customer service . Got an upgrade and a watch for my daughter today ! Thanks
November 2023
Chance was amazing just wish they had more phones in stock
