Victra, a Verizon Authorized Retailer in Colonial Heights, VA, offers a wide range of wireless devices, including phones, tablets, wearable technology, and accessories. The store aims to provide a trustworthy and enjoyable experience for customers by offering knowledgeable and dedicated staff. Customers appreciate the friendly and efficient service, often highlighting staff members like Lorenzo and Brycen for their helpfulness and professionalism. Lorenzo is praised for setting up new devices, helping to reduce bills, and providing excellent customer service despite a busy store. Brycen is recognized for his cheerful attitude, helpful advice, and making upgrades easy and positive. Some customers note that wait times can be long when the store is busy, suggesting a need for more help during peak hours. Overall, the store strives to connect customers with the right technology in a fun and reliable way, with many customers leaving satisfied with their experience.
The crew at this location is amazing and extremely helpful. Eventhough Verizon Omni system went down nationwide. We still laughed and had great conversations
June 2026
Young gentleman was perfectly respectful totally informed and willing to upgrade. Found option that fitted my need perfectly. Young woman working with him in tandem also perfectly. A great team effort wonderful personalities. Friendly and professional
April 2026
Choice was the best, she was sweet, kind, caring and extremely helpful. She took care of everything, and helped me get a new phone very seamlessly. I felt like we known each other prior to me coming in! Go see Choice for your upgrade or any needs!
