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“Excellent customer service the girl was super friendly and helpful we bought 2 ?? today ??February 19, 2024 Presidents' Day ? the short girl with glasses is very friendly and helps you a lot”
“Keishla was the associate who both greeted and helped me. She was absolutely fantastic! Extremely knowledgeable. She offered me multiple solutions to my issue and helped me select the best one for me. Without question she is definitely an asset to the company!”
“I've been getting phones from this location and also the Dale City location for years and I'm never disappointed! ( In the deals I get AND the customer service!)”
10AM - 9:30PM
6500 Springfield Mall, Springfield
Mobile Phone Accessories
“Best place I ever fixed my phone highly recommend people to go there and fix their phones and devices they are so professional good customer service ??????”
“A great experience, went in to help my uncle. Spent more than an hour there but without making a decision because of my uncle not being sure if he wanted to switch now or after he's back from his vacation. Person was kind and courteous and remained helpful the whole time.”
“Yesly had such a kind attitude while using her knowledge to get the best plan for me. She saved me a lot of money as I was originally going with a plan that wouldn't suit my needs/ paying way too much monthly. Shes awesome and to be cooped up at work, on a beautiful Saturday, she had great energy!”
“The AT&T store on Olde Keene Mill Rd in Springfield Va is fantastic!!! The staff is extremely knowledgeable and friendly. I received exceptional service from both Marcos and Mafer. I went back and asked for a little help with my new iPad and they both bent over backward to help me!!! Thanks so much for all your help I am sure I will be upgrading my devices and possibly signing up for new service because of their good attitudes and great customer service!!!”
“I recently visited a cellphone shop due to severe damage to my phone's screen, and I was pleasantly surprised by how quickly they fixed it—just 30 minutes! My phone came out looking brand new. Additionally, I found a fantastic selection of accessories at great prices. Joel, who assisted me, was exceptionally kind and patient throughout the entire process. I can't thank him enough! Highly recommend this shop for anyone needing quick and reliable service!”
“I stopped by Phone Fix Checks Cashed to get a quote for replacing the screen on my iPhone 14 Pro Max. The staff provided excellent customer service — both people were very friendly and helpful. The technician did an amazing job with the repair, and it only took about 35 minutes. My phone looks brand new again! I definitely recommend this place to anyone who needs fast, professional, and reliable service.”
“They have good customer service here. I recommend everybody from the Manassas area to come in there's a beautiful woman here that likes to help. Great with customer service
Francesca, check her out by your phone just from her”
“I had a really great experience at this AT&T store. The staff was incredibly friendly, welcoming, and genuinely seemed to care about helping customers rather than just rushing through transactions. From the moment I walked in, I felt acknowledged and taken care of
the service was a bit on the slower side, but honestly, it was worth the wait. The team took their time to explain everything clearly, answer all my questions, and make sure I fully understood my options. Their attention to detail and patience really stood out, and I never felt pressured or overlooked
It’s rare to find a place where customer service feels this personal and thorough. If you value quality service and knowledgeable staff, this location definitely delivers”
“its a good place to fix your electronics devicesthey are trustworthy and honest ❤️whenever i go there i get a good deal and also the cheapest than any others in the mall . They always provide good products and their works are great. They are expert and Fast on this field.I suggest you guys go there and you will never be disappointed ?”
“Kevin was absolutely amazing. I came in 10 minutes before the store closed and he was patient and walked me through the entire process to buy a new phone. He was the best AT&T salesman! Thank you for your kindness.”
“Madison was a total rockstar this evening. She was able to multitask between myself and 3 other customers while ALSO tending to a sweet elderly lady that needed assistance with getting home. She went above and beyond anything I've experienced with a phone/internet company, and I really respect her ability to jump back and forth between various customer service issues so seamlessly.”
“My AT&T expert Aliza was great! Helpful & very informative, got me the best deal for my money & values my time. She knows her phone. Thank you Aliza for all your help & finding me a new phone!”
“Chris was the absolute best he was very professional knowledgeable and very customer oriented please give him some kind of award or something I wish all your employees were this good thank you”
“Visited this place for the first time to replace my cellphone screen. Their price is very reasonable and they fix my phone in 10 minutes. Very professional and their customer service was great! 100% recommended.”
“Great phone fixing shop! Very professional and quick service. My phone was fixed perfectly and the price was reasonable. Friendly staff and trustworthy work. Highly recommended!”
“Diana is a super star!! She makes sure things get done correctly. I appreciated her patience with the at&t rep we had to call, he seemed unsure on what he was doing on his end and she was persistent about making sure he did everything right so we weren't charged. Ask for her if you want great service!! She definitely needs a raise!”
“Wali and the team at Verizon - Springfield on Huntsman Blvd (Russel Cellular) are an amazing group! Great customer svc, follow-up and data xfr. They coordinated with my mother and brother and switched them over from T-Mobile. They found (and applied) all discounts and kept in contact with us daily. Very impressed and will stick with them for all our communication needs. Thx again to Wali and team for a great experience!”
“Bryant was an amazing employee who went the distance! Extraordinarily patient, looking into solutions that suited me personally, and gave me the time needed over a number of visits. His biggest fear seemed to be letting me down! Thanks Bryant, I don’t think I could have resolved this without you!!!”
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“First of all easy to find thank god! second of all Bianca was AMAZING. Apart from being patient, courteous, helpful and very insightful into what we were there for. She set up my phone, put the screen protector on and STRAIGHT WITH NO BUBBLES. my new iPhone was in my cute case by the time I walked out the door. Thirdly my phone service and the actual phone itself including data to look up my way home was all working by the time I got in my car ready to go home. Just remember to turn on your settings for your GPS! Haha anyways thank you again Bianca for your all help. Clean location with seating while you wait and a tv for when they’re helping you set up your phone. Did I mention bilingual? It was great.”