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10AM - 7PM
7054 Spring Garden Dr, Springfield
Mobile Phones
“Always a great experience here. They are super friendly and helpful and were able to fix my screen easily and this time when I came in they could see that my son's phone was bent so it would not be repairable. Luckily I had the insurance through TMobile so they submitted the claim and we just had to call and get the replacement phone for free. I highly recommend them.”
“I got quoted almost 200 to get my laptop fixed which I was fine with since everywhere else was higher, however after they discovered the issue was more minor they went ahead and charged me half the price, which in a world full of scammers and unethical people, where they could have fixed it and taken that 200 they let me know and only charged me what was needed! Truly great full for this store!!”
“Excellent customer service the girl was super friendly and helpful we bought 2 ?? today ??February 19, 2024 Presidents' Day ? the short girl with glasses is very friendly and helps you a lot”
“Keishla was the associate who both greeted and helped me. She was absolutely fantastic! Extremely knowledgeable. She offered me multiple solutions to my issue and helped me select the best one for me. Without question she is definitely an asset to the company!”
“They are so trustworthy!!! I broke my back lens on my iPhone and was told that it could cost 35$ or $125 depending on what they had to do. To my surprise, they didn't charge me the higher price. My camera is working like new!! Thx you”
10AM - 8PM
8418 Old Keene Mill Rd, Springfield
Mobile Phones
“Adam at the Old Keene Mill location is so wonderful to work with. I had a serious issue and came back a few times - on each occasion secretly hopeful he would be there as he is super knowledgeable and solution oriented. I’ve dealt with other T Mobile reps over the years but they don’t compare. Thank you Adam for your invaluable assistance. T-Mobile is lucky to have you on their team!!”
“Yesly had such a kind attitude while using her knowledge to get the best plan for me. She saved me a lot of money as I was originally going with a plan that wouldn't suit my needs/ paying way too much monthly. Shes awesome and to be cooped up at work, on a beautiful Saturday, she had great energy!”
“Service at this store is Awesome.
manager and the whole team are truly dedicated to help people coming into the door! Gio associate manager was super committed to the help me in resolving my issue! He also speaks Spanish so was great because my mom does not speaks English. He was very kind. Also they have good deals for updates or getting news stuff.
Excellent service!”
“The AT&T store on Olde Keene Mill Rd in Springfield Va is fantastic!!! The staff is extremely knowledgeable and friendly. I received exceptional service from both Marcos and Mafer. I went back and asked for a little help with my new iPad and they both bent over backward to help me!!! Thanks so much for all your help I am sure I will be upgrading my devices and possibly signing up for new service because of their good attitudes and great customer service!!!”
“I had a really great experience at this AT&T store. The staff was incredibly friendly, welcoming, and genuinely seemed to care about helping customers rather than just rushing through transactions. From the moment I walked in, I felt acknowledged and taken care of
the service was a bit on the slower side, but honestly, it was worth the wait. The team took their time to explain everything clearly, answer all my questions, and make sure I fully understood my options. Their attention to detail and patience really stood out, and I never felt pressured or overlooked
It’s rare to find a place where customer service feels this personal and thorough. If you value quality service and knowledgeable staff, this location definitely delivers”
9:30AM - 8PM
18069 Triangle Shopping Plaza, Dumfries
Mobile Phones
“I've been getting phones from this location and also the Dale City location for years and I'm never disappointed! ( In the deals I get AND the customer service!)”
“A great experience, went in to help my uncle. Spent more than an hour there but without making a decision because of my uncle not being sure if he wanted to switch now or after he's back from his vacation. Person was kind and courteous and remained helpful the whole time.”
“I stopped by Phone Fix Checks Cashed to get a quote for replacing the screen on my iPhone 14 Pro Max. The staff provided excellent customer service — both people were very friendly and helpful. The technician did an amazing job with the repair, and it only took about 35 minutes. My phone looks brand new again! I definitely recommend this place to anyone who needs fast, professional, and reliable service.”
10AM - 8PM
8521 Centreville Rd, Manassas Park
Mobile Phones
“They have good customer service here. I recommend everybody from the Manassas area to come in there's a beautiful woman here that likes to help. Great with customer service
Francesca, check her out by your phone just from her”
“Kevin was absolutely amazing. I came in 10 minutes before the store closed and he was patient and walked me through the entire process to buy a new phone. He was the best AT&T salesman! Thank you for your kindness.”
“Chris was the absolute best he was very professional knowledgeable and very customer oriented please give him some kind of award or something I wish all your employees were this good thank you”
“I originally had some concerns, but after leaving my review, Safi reached out and took the time to help resolve the issue. I really appreciate the follow-up and effort he made to make things right. Great customer service and professionalism means a lot. Thank you for taking care of everything!”
“My AT&T expert Aliza was great! Helpful & very informative, got me the best deal for my money & values my time. She knows her phone. Thank you Aliza for all your help & finding me a new phone!”
“I was treated kindly and I was very impressed because I had never been treated so kindly. The people in this place were very kind and very helpful. Thank you for your kind attention. We will return soon.”
“Madison was a total rockstar this evening. She was able to multitask between myself and 3 other customers while ALSO tending to a sweet elderly lady that needed assistance with getting home. She went above and beyond anything I've experienced with a phone/internet company, and I really respect her ability to jump back and forth between various customer service issues so seamlessly.”
“I’ve gone to this business in several occasions for my phone screen and laptop repair. I’m very impressed with the prompt service, they are very helpful and professional. I highly recommend this business for all your cell phone needs.”
“I have no words, the service is great. Nancy and Alison make a great team, they treated me with kindness and had a beautiful smile on their faces all the time, they were patient and we're understanding about the situation!. I recommend coming here, these two ladies make everything easier and understandable!”
10AM - 7:30PM
13532 Jefferson Davis Hwy, Woodbridge
Mobile Phones
“I recently visited a cellphone shop due to severe damage to my phone's screen, and I was pleasantly surprised by how quickly they fixed it—just 30 minutes! My phone came out looking brand new. Additionally, I found a fantastic selection of accessories at great prices. Joel, who assisted me, was exceptionally kind and patient throughout the entire process. I can't thank him enough! Highly recommend this shop for anyone needing quick and reliable service!”
“I've been buying my phones there for years, the service is excellent, they have wow patience, these days I'm going to buy another phone because I already need it”
“Diana is a super star!! She makes sure things get done correctly. I appreciated her patience with the at&t rep we had to call, he seemed unsure on what he was doing on his end and she was persistent about making sure he did everything right so we weren't charged. Ask for her if you want great service!! She definitely needs a raise!”
“Jose Gomez is awesome. His customer service far exceeds the standard of customer service metrics. I've purchased all my electronics and products with him and today I purchased Hotspot and he helped me set it up. Just outstanding!”
“(Translated by Google) I love it, good signal, I am a client of this network, I recommend it, good price.(Original)Me encanta buena señal soy cliente de esta red lo recomiendo buen precio.”
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“First of all easy to find thank god! second of all Bianca was AMAZING. Apart from being patient, courteous, helpful and very insightful into what we were there for. She set up my phone, put the screen protector on and STRAIGHT WITH NO BUBBLES. my new iPhone was in my cute case by the time I walked out the door. Thirdly my phone service and the actual phone itself including data to look up my way home was all working by the time I got in my car ready to go home. Just remember to turn on your settings for your GPS! Haha anyways thank you again Bianca for your all help. Clean location with seating while you wait and a tv for when they’re helping you set up your phone. Did I mention bilingual? It was great.”