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8:30AM - 7:30PM
4222 Fortuna Ctr Plz, Dumfries
Mailbox Centers
“Love this store! They are always so warm and friendly STORE 5555 I would recommend to anyone. All employees are welcoming and knowledgable. I’ve been going here for over 5 years and the manager is wonderful! This is located by the Panera and Target as well.”
“I have been here several times for returns. Its been my go to for shipping and returns. The people here are always friendly and helpful but Nichole has been above and beyond. I feel like she genuinely cares for her customers. Thank you Nichole!”
“I had such a great experience at this UPS Store thanks to Elifaz. He was incredibly patient, kind, and polite throughout my visit. I had several returns for a business and never once did he make me feel rushed or uncomfortable about it. He took his time, explained things clearly, and handled everything with such professionalism and care. That level of customer service really makes a difference, and I truly appreciated it. Thank you, Elifaz, for going above and beyond!!”
“The employees are so personable, helpful, and so attentive the moment that you step into the store! I am someone who gets really anxious, especially doing returns and they always make it such a stress-free environment answering all your questions and giving you the best advice for your packages”
“I visited the store today, the vendor whose item I was returning made it a real hassle. The team at this store and a Sunny in particular were fantastic! Thank you again for your help! The kindness the team exhibited to the customers was really uplifting.”
“Kelly is great employee with exceptional customer service. She helped me to print a wide format poster. It was urgent and they made it ready in half an hour. Highly recommend for any print jobs.”
“The service at this store is excellent. I use this location from time to time, and the staff are always busy and efficient. They handle everything professionally and provide great customer service.
I occasionally return Amazon packages here, and so far the process has always gone smoothly without any problems. I have also been satisfied with the other services they offer.
I remember reading a review below in which someone mentioned that they were asked to pay for tape when returning an Amazon item. My understanding is that the standard policy is for customers to prepare their return package themselves, including packing the item properly and sealing the box before bringing it in for return.
In that particular case, it seemed that the customer had not fully prepared the Amazon return package and wanted to use the store’s tape instead. That is probably why the employee explained that there would be a charge for using it.
In any case, I have had a positive experience here. The service has always been good, and I am satisfied with the various other services they provide as well.”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“Employee: Valerie at this location goes above and beyond, I really appreciated her kindness. Customer service can make or break a person's day and she made my day.”