Best Buy offers a wide range of electronics, including HDTVs, computers, cameras, gaming consoles, appliances, cell phones, and tablets, with services like Geek Squad®. Customers appreciate the knowledgeable and friendly sales associates, especially for their assistance with products like TVs. The store provides a decent selection of brand-name audio equipment, though installation appointments can be booked up for months, which can be frustrating. Some customers have experienced delays with online orders, often waiting longer than expected for pickup. While the staff are generally nice, there are occasional issues with customer service, such as difficulty reaching the store by phone or long lines during busy times. Despite these concerns, Best Buy is seen as a reliable place to find electronics, though some consider prices higher than competitors like Walmart. Overall, it’s a store that makes technology accessible and offers helpful services.
had some online issues, online rep Liz was phenominal. She got me well taken care of! If you have Liz on the line you know you're in good hands
February 2026
My go to electronic store. They price match so you don’t have to run to different stores to get a better price. Think about it you would waste gas’s doing so.
February 2026
Return policy, trade in and installation policy not good needs improvement
