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“I can’t recommend this uBreakiFix location enough. I came in because my phone wouldn’t stay charging—it would start for a second and then stop. I tried the DIY route (toothpick and compressed air), but it didn't work. The team here had it fixed in less than five minutes using professional cleaning tools and, amazingly, didn't charge me a dime.
This wasn’t a one-off, either. They’ve helped me with a bizarre startup error before (fixed in minutes for free) and once saved a waterlogged phone with a screen replacement that made it look brand new. They are fast, honest, and clearly care about their customers.”
“This cricket store in Fairfax deserves 5 stars because providing excellent customer service, know their work properly and very assistive to the clients. During my visits and adding new lines to my existing account Celeste assisted me and she solved all my problems and immediately contacted cricket corporate office to solve some billing questions for us.”
“Best phone repair place you can go to in the area. employee was wonderful and did absolutely everything in his power to help me, prices were good as well. i felt like i was just getting helped out with a problem by a friend and not just a random customer. very thankful!”
“Jackson at The fair lake center a t and t was amazingly helpful. His attention to detail in listening to my issue was spot on. He helped me to resolve, said issue. And I appreciate his help and attention to detail. Thumbs up to Jackson.!”
“Nash
Was amazing!! She greeted each customer with a smile, and at several times today had more than 5 or 6 customers at a time and covered everybody! She is very professional and courteous!”
“AT&T is a great store with knowledgeable staff, who were able to identify the damage with my older phone, and offer me a new phone at a reasonable price. Even though I ended up buying my new phone, they were helpful and transparent in helping address my concerns, and walk me through billing and setting my new phone up.
The only issue I’ve had with this place was that, a few years ago, I had an employee named Rusty who ended up stealing my mom’s credit card once, but hopefully he was fired.
Great service overall.”
“I can't say enough good things about at&t store Fair Oaks! I use them for both tablet and phone. Seth was beyond caring, knowledgeable, helpful and professional and provided me with excellent value. Hassle free and a great experience.”
“They always have lots of phones to look at unlike other smaller stores, definitely the best internet and cell service. Staff are nice e, I wish they were open later though”
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“Danny is very nice and professional (in my opinion). He was also very patient with us when we had trouble trading in our phone, and he worked with us step my step in order for a successful trade in. Will definitely be coming back”