The T-Mobile Authorized Retailer in Fairfax, VA, located at 13037 Lee Jackson Memorial Hwy Ste A2, offers cutting-edge 5G technology and attractive deals on the latest devices, including the new iPhone 15, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff, who go above and beyond to provide excellent service. Many reviews highlight the patience and expertise of team members, who assist with setting up new phones and resolving billing issues. While some customers feel that a little more appreciation could enhance their experience, overall, the store is recognized for its commitment to customer support and connectivity. For inquiries, customers can reach the store at (703) 961-9112.
BEST SERVICE EVER Carlos helped me by explaining everything on my plan and why everything I was getting was beneficial for me he is honest and hands down the best rep in the store 10 out 10 would recommend
January 2026
If you need any technical support or best customer service I best recommend coming to this store!! Carlos provided a great experience for my needs and gave me some insight on saving some money on my rate plan!
January 2026
Angela was extremely professional and helpful. She was patient with my disabled visually impaired brother in learning how to attach a credit card to his account. I think she should get a raise!
