The UPS Store #1697 in Fairfax is known for its friendly and professional service. Customers appreciate the store’s efficient handling of packing, shipping, printing, and document services, including notarization, shredding, and faxing. The staff, especially Ali, is praised for being patient, helpful, and going above and beyond to assist customers, even during busy times. Many reviews highlight the quick turnaround on orders, with staff ensuring accuracy and meeting urgent deadlines. The store also offers a mailbox service for mail and packages. Customers feel confident in the knowledgeable staff’s ability to handle critical documents and shipments, often mentioning their willingness to double-check and ensure everything is correct. Overall, the store provides a helpful, caring, and professional experience, making it a trusted location for shipping, printing, and document needs in Fairfax.
The manager here is absolutely amazing! Every time I come in, he’s friendly, professional, and efficient. I’ve seen him multitask with multiple customers at once and never miss a beat. He always keeps things moving quickly while still giving great customer service. Excellent experience every time—I highly recommend... read full comment
August 2025
This store has always been efficient and helpful when it comes to handling customers. I often have to do returns, and Ali and the others have always done what they can to get the lines and people moving. Thanks guys!
July 2025
Excellent service! Love the experience at this business! Thank you!
