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“I have a Taylors bunion that has been giving me a lot of discomfort over recent years. Olivia at the Merrifield store was wonderful, working with me tirelessly over two visits to finally find athletic shoes that work for me. I'm grateful!!”
“I had an outstanding experience getting fitted for ski boots, and I can’t recommend Teddy enough.
He was incredibly patient, knowledgeable, and made the whole process genuinely enjoyable. We went through five different boot options, and he took the time to explain the fit, feel, and trade-offs of each one without ever rushing the decision. His sense of humor made the experience even better, which you don’t always expect during something as technical as boot fitting.
I ultimately landed on a pair of Salomon boots, and they performed great on the mountain. I skied Snowshoe in March and had a fantastic time, no discomfort, no issues, just a solid, confident fit all day.
What really stood out was how much Teddy cared about getting it right, not just making a sale. That level of attention and expertise makes a huge difference.
I’ll definitely be back soon to get new skis and bindings mounted, and I’ll be going straight to Teddy for his advice again. If you’re looking for someone who knows their craft and makes the experience fun and stress-free, ask for Teddy.
Highly recommend.”
“I went in looking for my first pair of Red Wings, and walked out with a fresh pair of Iron Rangers. The staff were very friendly and knowledgable about the brand itself and each individual boot I looked at. Overall a great shopping experience.”
“I had an amazing experience here. This one young lady was a great help, the name on her name tag was Kierra. She was very knowledgeable and offered great customer service. She even took the time to personally pick out and outfit for my sisters baby shower. We need more associates like these!”
“Updating review. I think the initial perspective of poor customer service was just a matter of them being super busy. Once things settled down a young lady helped me with the measurement of my foot and ended up getting a couple pairs of great shoes. Thank goodness I have signed up for the coupons! Saved me some dough! $$”
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“I have just moved to the area and was a bit lost without my local NB store or Fleet Feet. I had a great experience here with Jamie as the employee who helped. Highly recommend.”