1101 South Joyce Street Ste b - 23, Arlington VA 22202
“Great selection of running shoes and apparel. Ive been a customer od Road Runner for over 40 years. This a great East Coast store but the best is the original in San Diego!”
4238 Wilson Blvd Ste. 1235, Arlington VA 22203
“We had an excellent experience here getting my teenage daughter new training shoes. The associates were very friendly and helpful measuring her feet, their arches, etc and then recommending the perfect shoe. They were patient while she tried on and tested the shoe options. Would highly recommend!”
3100 Clarendon Blvd, Arlington VA 22201
“Came in after work to get my first pair of running shoes and get my feet measured and GAIT analysis. No appointment took like a minute to get someone to help me. Antonio is the best, got me measured and fitted into three different shoes to try on in a few minutes. He went over how they should fit how each shoe was different. He even showed me proper running form on the treadmill, dude is the goat! Left with a pair of Brooks Ghost 18 and have been running with them for a week and they have been amazing. Will be back when I need my next pair of running shoes.”
1100 S Hayes St J02A, Arlington VA 22202
“Cesar is the GOLD STANDARD of customer service! I have to give a huge shoutout to Cesar — this guy is an absolute gem! I actually met him years ago and was so impressed that I kept his mobile number, and when I needed new shoes recently, he was the first person I called. That should tell you everything you need to know! I initially ordered online and the shoes ended up being the wrong size, but Cesar made the whole return and exchange process completely painless. He walked me through everything step by step, made sure I got the perfect fit, and helped me find the best value along the way. I ended up walking out with 3 pairs — two dress shoes and a sneaker — all fitting perfectly and all at great prices taking advantage of sales they were offering! What really sets Cesar apart is that he genuinely cares about the person, not just the sale. We ended up chatting about life, the World Cup, and just connecting like old friends while he helped me pick out shoes. It never felt transactional — it felt like catching up with a buddy who happens to be amazing at his job. If you want someone who treats you like family, knows the product inside and out, and will genuinely go the extra mile for you, ask for Cesar. He is the the reason I'll keep coming back! Thank you, Cesar — you're the best! 🙌👟”
1100 S Hayes St, Arlington VA 22202
“I had a great experience purchasing my first suit sets ever here. I had an appointment with Lilly who was incredible. I wasn’t sure of my sizes, and she confidently and accurately sized me across multiple different styles with fits that were comfortable and flattering. I came in with something specific in mind and she delivered on the vision within my budget! There was a great sale going on, so I ended up snagging a couple of extra pieces as well. One was out of stock, and arrived to my home in a couple days. As I build a professional wardrobe, I’ll definitely be coming back and making appointments with Lilly! What I thought would be very intimidating was actually quite easy and a bit of fun!”
1100 South Hayes Street Space J09, Arlington VA 22202
“Excellent customer service! Monica and Josiah are very personable amazing employees. They take their time were patient with customers. They even helped me find not 1 but 3 shoes that I loved and felt confident in. Highly recommend! ⭐”
1100 South Hayes Street, Arlington VA 22202
“Angalee was the best! Super helpful. When shoe trees were not available in the store, she quickly put in an order and got them delivered to my house the next day. Thank you!”
1100 South Hayes Street The Fashion Centre at, Suite S01, Arlington VA 22202
“Excellent service, especially thanks to the Store Manager Tiffany for taking time to suggesting right products, helping with an exchange, and overall courteous service.”
1301 South Joyce Street, Arlington VA 22202
“Great store with a wide selection of shoes for every style and budget. We were both able to find exactly what we were looking for, which made the shopping experience easy and enjoyable. The store was well organized, and there were plenty of options to choose from. As a bonus, there are several good places nearby to grab lunch after shopping, making it a great stop if you’re planning to spend some time in the area.”
1100 S Hayes St Suite M20, Arlington VA 22202
“Mr.Rodney made my purchasing experience pleasant and satisfied. After trying several different shoes, I finally found what I needed the most for my work. He deserves a raise and recognition as he delivered the excellent customer service. Thank you!”
1201 S Hayes St, Arlington VA 22202
“I give five stars , only on the merit the cat working in shoes , kris. I informed him of a particular pair of shoes that I was hoping was still in stock , not only did he know exactly the pair I spoke of he help me scour the racks then when it looked bleak he informed me if I were to show a picture of them to a cashier they could have them held for me at another branch if they were in stock there, to this I thanked him and was off looking for other shoes , he then returned , stated that his supervisor just informed him that the shoe I was searching for was definitely sold just recently and he apologized for my inconvenience, now I dont know what NR is paying my man but it's definitely not enough. It's not often one finds a cat like this , with knowledge, and enthusiasm for then hunt and then double down to leave the interaction completely fought for to the end. Above and beyond. I salute you good sir. Thank you. NR, my man needs more , cuz it ain't enough what ever he is getting. 10/10”
Post-Security/National Hall, 105 Ronald Reagan Washington National Airport Access Road, Arlington VA 22202
“I wish I could give this location 6 stars. Chris the manager was beyond helpful and above and beyond does not describe his dedication. Mr Wiggins demonstrated problem solving and innovation at its finest. I hope someone from Johnston and Murphy reads this. Chris deserves a promotion, so he can help train other locations to raise them up to his caliber.”
2514 Columbia Pike, Arlington VA 22204
“Seamless selling experience. Staff was professional, friendly, and thorough with their authentication process. This was my first visit, but I’ll be back to shop.”
1100 South Hayes Street Spc S16A, Arlington VA 22202
“I went to Nordstroms to try to find something to wear to my father’s celebration of life. No luck and there were very few salespeople in the store to help me. I then went to WHBM and was cheerfully greeted by Monique. Monique was so helpful and professional. She took the time to help me navigate and find the perfect outfit. I ended up buying a few. She was thoughtful in her recommendations and not at all pushy. Monique and her colleague were so lovely, it was a pleasure to spend time chatting with them. I will be back.”
1100 South Hayes Street Space Y10a, Arlington VA 22202
“I stopped by Kids Foot Locker at Pentagon City and overall had a decent experience. I was able to find some really nice shoes and a few items for my kids, which I appreciated. They definitely carry some cool styles and name-brand options you won’t always find at places like Carter’s or Gap, especially if you’re looking for more athletic or trendy looks. That said, the selection felt a bit limited. They didn’t have as much variety or stock as I was expecting, especially in certain sizes. If you’re looking for a wide range of options or more basics, you might feel a little restricted compared to larger kids clothing stores. The store itself was clean and organized, and the staff were helpful when needed. It’s a good spot if you already know what you’re looking for or want something specific and stylish. Overall, I’m glad I stopped in and was able to find a few things, but I do wish they had a bit more inventory and size availability. Still a solid option for kids’ sneakers and athletic wear.”
1100 South Hayes Street Space 0x01, Arlington VA 22202
“Carla greeted me when I arrived in the store. She listened to my concerns and helped me find the right shoes for my comfort! She was very friendly and knowledgeable. This was my first experience with Foot Locker and because of Carla I will be a returning customer to Pentagon City store!”
1201 S Joyce St, Arlington VA 22202
“I’ve shopped Loft for years and am happy with that brand. I’m posting because I wanted to leave a GOOD review for the staff at this location (at least in my experience today).To be clear, I’m not talking about the rep on the other line of the 800 number I called to work out a payment issue—he was rude and short with me.The actual sales rep at the store I worked with today was helpful, patient, and kind to my child. When I asked about a return on an order, she was pleasant and polite the entire time. The other reps in store were friendly, too.”
1100 South Hayes Street, Arlington VA 22202
“The cashier had phenomenal customer service and help me save by joining journeys and receiving a discount reward will definitely be returning to this store because of her, very kind and helpful 💛🌻”
1100 S Hayes St, Arlington VA 22202
“Get Troy to help you find whatever shoes you are looking for. I went through 5 different stores to look for some running shoes. Troy at Champs made all the difference. He is very knowledgeable and will work with you to find the right set for your need”
1100 South Hayes Street, Arlington VA 22202
“Chantale is a good employee with great customer service she is very kind with great enthusiastic behavior and very helpful the store has everything you need and everyone should come shop if they haven’t heated of the store I really recommend it”
1100 South Hayes Street, Arlington VA 22202
“I was in a jam, and needed shoes to an event. Marcus went above and beyond to help me. Excellent product, excellent service, and excellent result. A store is no better than its employees, and this store was fantastic.”
1000 South Hayes Street, Arlington VA 22202
“Lots of colors, selections, shoes, shirts, hats etc. environment is cool and chill. Sales consultants don’t bother you much, they come ask if you need help then let you wander. Great service. Good products.”
1100 S Hayes St, Arlington VA 22202
“Great experience at Vinci Leather in Pentagon Mall. The shoes are very good quality, comfortable, and worth the price. They have nice styles and the leather feels great. The staff is friendly and helpful, and Mustafa was very kind and professional. He helped me find the right pair and made the whole experience easy. I’m very happy with my purchase and would recommend this store to anyone looking for comfortable and quality shoes”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
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