AutoZone on Plank Rd in Fredericksburg, VA sells new and remanufactured hard parts, maintenance items and car accessories. Employees praised for excellent customer service and fast help. An employee helped with windshield wipers, explained options, kept safety and budget in mind, and made the visit funny. Another employee eased automotive trouble, found the right parts, and was not rushed even near closing. A team checked and replaced a battery in less than 20 minutes, returning the person to the road fast. A helpful employee answered questions about a truck, gave pointers, and was friendly and professional. The store is praised for part knowledge
AutoZone had my battery in stock. Walmart was going to take 3 days to ship to store. I'd rather pay a few extra bucks to get my battery right away. Thank you to Dwayne Woody for his assistance. He helped me remove a piece I couldn't get off. He was very friendly and knowledgeable. I will come back to this location.
May 2026
Garrett was a great help ! I came in last minute but they were still willing to help me out with a battery replacement! Giving this store 5 out of 5 for sure customer service was above and beyond!
April 2026
Justin and Carlos were absolute life savers when helping us with our car! Thank you so much!
