AutoZone on Mine Road in Fredericksburg, VA, is a trusted retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. The staff at this location are known for their friendly and helpful service. Customers appreciate associates who go above and beyond, such as changing windshield wipers on the spot or providing detailed advice. Employees like Caleb and John are praised for their patience, professionalism, and helpfulness, especially when customers need urgent assistance or technical advice. The manager, Reese, is also recognized for his knowledge and excellent customer service, making the battery return process smooth. While some reviews mention less satisfactory experiences elsewhere, the Mine Road location consistently receives positive feedback for its courteous staff and quality service. Overall, AutoZone Mine Road is a reliable place for auto parts and helpful staff.
Ron T gave me excellent customer service and helped me find the clips for my cars bumper. Very friendly and came outside and got on the ground to help me fix my bumper coming off. I always come to this auto zone because they actually care and help you unlike the advanced auto across the street
August 2026
Completely professional and efficient. Came in with with heavy corrosion on my battery and was in and out within 20 minutes. Highly recommended
May 2026
I had a positive experience this evening at the AutoZone on 4640 Mine Rd. Both the employee and the manager were friendly and helpful. The manager went above and beyond and put my new headlight in for me. I really needed this kind of helpful service tonight. I’m so thankful for these two gentlemen. Thanks again guys.
