Avoid. Find other care. Despite having a deep bench, they assign you to one provider and make it difficult/impossible to see someone else. If I wanted to be stuck with one doctor's schedule, I would go to a solo GP. And, you don't ever see a doctor. Appointment times are a lie. They don't respect patients.
May 2022
Been dealing with a billing issue for a year. Billed my mental health provider instead of my medical provider (no clue why). Charged me out of network and when I called to fix it I got passed between 4 departments and everyone said “I can’t help you”. Might just pay the money and not go back.
May 2022
My main complaint about this Inova location is the scheduling & reception staff. I've called for appointments & had to call several times. I have been hung up on twice after reaching someone. If you are Ill you can never get an appointment the same day. I should have stayed at the Oakton location. They are professional.
Inova Primary Care wants you to feel your best. Our primary care providers are dedicated to providing compassionate healthcare to our community. Whether you need a routine check-up, have a specific health concern, or are seeking guidance on maintaining a healthy lifestyle, we are here to support you. Our team works closely in coordination with Inova's extensive network of hospitals and outpatient facilities.