“I WAS IMPRESSED WITH THE EFFICIENT AND TIMELY CUSTOMER SERVICE. GETTING A REFUND (DUE TO NO LONGER NEEDING A STORAGE UNIT) WAS THE EASIEST PROCESS I'VE EXPERIENCED IN A LONG TIME!”
“Kaylee was absolutely fantastic! She was kind and patient with the lady in front of me and took her time and thoroughly explained everything. She was immediately ready to help and assist me she was thorough, detailed, obviously very knowledgeable, nice, positive, was able to explain to me in a way that I would understand about what I was asking for. Gave me a detailed answer and reasoning. Seems like a very nice positive asset to the company. I will definitely be attempting to refer anyone that I know needs a storage unit locally to this public storage facility 100% for sure! Hope everyone has an amazing day thank you so much again”
“They were so very friendly and cooperative. I asked to see several units and she unhesitatingly took me around to all of them. Then later when I was unable to sign the online lease agreement she was very helpful getting me into it so we could complete that part of the lease.”
“The employees, particularly Danielle and Kaylee, at Gainesville Public Storage provided excellent customer service. The move-in process was smooth and they answered all our questions. Thank you.”