Shoe Stores in Gainesville, VA

“I needed a new pair of running shoes and had honestly never bought a really nice pair before. Sam patiently and kindly helped me consider my options. After getting my foot analysis, he was extremely knowledgeable in the different style shoes and the brands to help me narrow my choices. As I tried on each pair (and then each pair again), Sam was my personal assistant answering any and all questions and giving me his full attention, from the very start of where to begin all the way to ringing me up with my wonderful pair of shoes. I ended up with a pair of Hokas that I have loved all these months later. I'm so grateful to Sam for his patience, his knowledge and his attentiveness to my need for something to soften the impact on my knees. I will definitely visit this store again for my next pair of shoes.”

“The service was beyond great. I am nervous when I am shopping and always needs some guidance when it comes to dressing in nice clothes. Donna was so welcoming and helpful. When we talked to her she said there was a dress she thinks would look good on me and she brought it to me. It was pretty and it helped me feel confident enough to look more at other outfits in the store and try them on. I'll admit shopping for clothes not enjoyable to me, but Donna and the rest of the staff made shopping enjoyable. Thank you ladies for being kind and welcoming, I really needed it.”

“Store workers were helpful and kind. In a few styles of shoes I was really interested in, they didn't have my size (women's 6, eur 36); that was disappointing. But I found others that worked. Thankful for their large selection.”

“I really like the layout of the store. Always clean and bright, clothes perfectly displayed, good music. But the service is lacking. I went again this evening - didn't get greeted by anyone at all and when I walked by a worker who was hanging clothes on the floor, I happily said “good evening!” And she looked at me and kept folding clothes- no smile no hey. I almost purchased a few things but left just b/c the entire visit was SO awkward.UPDATE: I recently visited this location to exchange a pair of pants that I bought at Tysons and the saleswomen were great-they helped me find what I was looking for and a few other good deals. They were about to close but they were patient and courteous. I’d like to visit again.”