About Candlewood Suites Richmond North-Glen Allen by IHG
Candlewood Suites Richmond North-Glen Allen by IHG offers a mixed experience for guests. The hotel's rooms are generally clean and comfortable, with one reviewer noting the beds were cozy. However, some guests have encountered issues, such as rooms not being properly cleaned or having a musty smell. The hotel's staff is described as friendly and helpful, with one employee, Diego, going the extra mile to assist guests during check-in.
The hotel's pricing is considered reasonable, with one reviewer stating they were looking for a cheaper one-night stay and the hotel met their needs. However, some guests have expressed concerns about the value, noting that "you get what you pay for" and that the hotel may not meet the level of perfection expected at higher-priced establishments.
Overall, the Candlewood Suites Richmond North-Glen Allen by IHG provides a serviceable accommodation option, with some positive aspects such as friendly staff and comfortable rooms, but also some inconsistencies that may impact the quality of the guest experience. Prospective visitors should consider their expectations and budget when deciding if this hotel is the right fit for their needs.
We got the wrong room but it was clean. The hallways need some attention. The front desk was never really occupied. Always had to ask for help. Also got charged for something we never got.
August 2026
Stayed here for a conversation down the road, great place
April 2026
Stayed at this location for first time was good experience. Staff was welcoming. Room was clean and comfortable. Will stay again..