About Candlewood Suites Richmond North-Glen Allen by IHG
Candlewood Suites Richmond North-Glen Allen by IHG offers a mixed experience for guests. The hotel's rooms are generally clean and comfortable, with one reviewer noting the beds were cozy. However, some guests have encountered issues, such as rooms not being properly cleaned or having a musty smell. The hotel's staff is described as friendly and helpful, with one employee, Diego, going the extra mile to assist guests during check-in. The hotel's pricing is considered reasonable, with one reviewer stating they were looking for a cheaper one-night stay and the hotel met their needs. However, some guests have expressed concerns about the value, noting that "you get what you pay for" and that the hotel may not meet the level of perfection expected at higher-priced establishments. Overall, the Candlewood Suites Richmond North-Glen Allen by IHG provides a serviceable accommodation option, with some positive aspects such as friendly staff and comfortable rooms, but also some inconsistencies that may impact the quality of the guest experience. Prospective visitors should consider their expectations and budget when deciding if this hotel is the right fit for their needs.
Stayed at this location for first time was good experience. Staff was welcoming. Room was clean and comfortable. Will stay again..
March 2026
Left some things behind accidentally and they reached out MONTHS later to check in with me after finding an item with my name on it in lost and found. Pretty cool of them!
February 2026
This hotel's a total dump - the room reeks, towels are ripped, stained, and gross, and the pans are custed with old food. It's a biohazard in there.
