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“Keyshawn literally saved me today. I came to return a pair of shoes for the 2nd time. I work in restaurants and needed a certain kind. She helped me exchange my shoes and made sure I got the right ones. Helped me literally walk out the door in my new work shoes. Even went as far to discard my old shoes.Thank you so much for going above and beyond!!!!!!! TOP TIER customer service!!!!! I'll definitely be back to this location to get some more shoes because of her!”
“Nice lady helped us a lot with my sister getting shoes (she's disabled and has cerebral palsy) and the nice lady at the register was very kind and shared how much she liked that shoes”
“DSW is definitely over priced. I purchased a pair of slip on sketchers out the clearance section and could have gotten the save shoes off Amazon for less. I was given a gift card for my birthday or I would have just walked out.”
“When I first walked In the store I got a warm welcome and asked if I needed help there was a certain shoe I was looking for they were nice enough to give me a little discount because how respectful I was and it was my first time down here in Richmond VA thanks snipes”
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“Just simply fantastic! I ordered a pair of fuel cell rebel v5 shoes online and when I arrived at the store they offered to let me try them on as well as get my feet scanned which showed my arches, width, size, etc. Super helpful and the shoes feel amazing. They're exactly what I needed. Highly recommend!!”