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“Squirrel had chewed electrical wires. Virginia automotive technician was very transparent on what the issue was and how to repair. Very pleased that I received the truck back within 24 hours and the truck is running great”
“Pam and Speedy tag teamed the diagnostic of my car together and Speedy provided me with few reasonable prices for the part that is needed for my car. Glad I found them online.”
“I’f like to let anyone who may be considering Mac’s Auto Repair in Ashland, VA for vehicle service that we’ve had them work on our three cars and have been very pleased with the whole process with all our visits. - Doug”
“AMAZING!! Simply said they did everything they could do to make sure the customer is happy! With the situation out of their hands they made it work. Every time I call I feel at home. Customer service has always been better than perfect. This place is the model for all service centers. Thanks Dixon’s for everything you do!!”
“I called at 10:30 with a description of my problem. At 11:30 JK called with a diagnosis and estimate, and at 3:30 I picked up the car with a new alternator. Excellent service from this independent shop.”
“If you are searching for exceptional euro car repair, look no further. Hands down, this is one of the best shops I have worked with in Richmond. The guys here are honest and communicate well throughout the entire process. Utilizing high-quality diagnostic equipment, you get some peace of mind knowing the problem will be found, and they provide photos with comments on the exact issues. This group cares and will make sure you are satisfied. Also, a big shoutout to Aiden and Glenn for all their help and open communication.”
“My family has been customers of Forest Hill garage for over 25 years and two generations. The team is fast and knowledgeable. Joseph, behind the counter, knows his business and I have recommend this garage to everyone I know.”
“Honest Work and Great Customer Service
We had some body work done at Ferber’s Auto Body, and while the final cost ended up being over $200 more than the original estimate, there had been no communication or approval beforehand. When we went to pick up the car and brought this up with Brad, he immediately acknowledged the oversight and agreed that we should have been contacted before the work was completed. Without any hassle, he made it right and honored the original estimate.
Mistakes can happen anywhere, but how a business responds says everything — and Ferber’s handled it professionally and fairly. We’ve had nothing but positive experiences here, and I’ll definitely continue to bring them my business. Highly recommend for both the quality of work and the integrity behind it.”
“My business partner and I visited Grace Auto Sales today looking for a van for our animal transport business. The staff was friendly, extremely helpful, and was not pushy or try and sell us something we wernt looking for just to make more money. The atmosphere at the office was very laid back and inviting. I would absolutely recommend them and will be back when we are ready for an upgrade! Thank you guys for actually listening! Happy Halloween!!! ?”
“I don’t know anything about cars, but they were super helpful and explained everything to me. They even took it a step further to actually call my dad and explain everything to him since I had no clue what was wrong with my car. They are such great people and didn’t try to scam me with things I didn’t need. I would definitely go back them if my car ever had any more problems!!”
“If you are serious about your car, this is where you start. Work done right, solid communication, well thought out after hours drop off and pick up plus they warranty their work as long as you own the car. I bought a seriously neglected BMW w great potential and tried two neighborhood shops: neither was up to the task and worse, neither would say it. After wasted time and money I moved on to the pros at Bimmer Rescue. They gave me the good w the bad, corrected 2 previous owners worth of bad maintenance and best of all, now we have a plan to totally "unclapp" this ride and keep it running RIGHT for years to come.”
“What a great and reliable auto shop. First choice of service for our cars because of their excellent service, advice and customer service. Aren’t we lucky to have them in Ashland!”
“Turner’s is a great place to take your car. The staff is friendly, knowledgeable and willing to go above and beyond to meet your needs. I highly recommend them for all your automotive needs. You will not be disappointed.”
“Our company leans on Diesel Power for servicing and repairing all of our company vehicles. These guys are squared away. Always honest, always competent, always great to work with. Better service and work than you get from most dealerships and miles beyond your average independent operation.”
“Decided to bring my 5.7 Ram here after the transmission went into limp mode. Tried to drive it to Weavers in Mechanicsville and the truck went out of drive half way up the hill to pull into the shop. I ran inside to ask if could get some extra hands pushing it up the hill into the parking lot. About 2 minutes passed and 2 gentlemen came running out two the rescue and a third pulled out of the shop with what looked like some sort of modified Detroit diesel tractor and pushed my old girl right in the parking lot. Spoke with Lisa and Emily and they were both very helpful in keeping me updated and offering advice to me as a consumer. They were able to diagnose the transmission failure and I had an invoice for the detailed diagnosis by the night after I dropped it off. Great place to go if you want something done right. Thank y’all!”
“I took my car to Ford in October and had a couple things done and also explained that I’m having air leaking on my front driver side tire, I explained to them that these are brand new tires as of last year and I also know it’s not a valve stem problem and specifically said that I believe it’s build up on the rim interfering with the seal between the tire and the rim after a 6 1/2 hour wait he tells me they took all 4 tires off and cleaned them out and found no leaks..ummm I told you it’s not the tires, it’s the rim(note to everyone.. don’t go to Ford dealership) Fast forward to February me and my husband end up chatting with this young lady and we were talking cars and I mentioned trying to find someone that can help me with my tire, I know the problem but can’t find anyone that can help me and she mentions her brother Zach and he works at Bill Crumpton Auto so I call and made an appointment and I meet Zach and explain the issue and he was happy to help and actually listened to what I said, an hour and a half later he fixed the problem, sure enough it was build up on my rim, fast forward 6 weeks and my tire is still holding air perfectly. Thank you Zach, thank you for listening to me and not thinking I don’t know what I’m talking about because I’m a girl.”
“Always a great place to get my oil changed. And in my experience. They dont try and sell you things you don't need. And im usually in and out fast... Will continue to bring my vehicles here.”
“Great team @ Tire Discounters ! The customer service prevailed in my visit starting from the greeting from there they were extremely helpful keeping me updated and sending me on my way safely!”
“Actually had my first personal dealings with Hyltons recently though I have been recommending them for decades. They have always been great with my customers and were no different with me. Gave me several options for a transmission. After finding out that my engine was also an issue because of low compression we opted to try to "patch" the transmission until we could buy another vehicle. I appreciate their understanding and help and understand why my customers thanks us for sending them to Hyltons. Highly recommend them for your transmission needs.”
“I was in from out of town and was recommended to Gearbox for what I thought was a transmission problem. They quickly diagnosed the problem as engine related (misfiring) and recommended a mechanic nearby. They delivered my car to the mechanic at no charge where it was found to have an electrical issue. I paid a small fee for diagnostics but they could not have been nicer. Thanks to Robert and the crew at Gearbox!”
“Refreshing to find a repair shop that is reliable, trustworthy and charges fair prices. And just past Aw Shucks on Pouncey Tract; not five minutes from Short Pump. Wish I had found this location sooner.”
“Super nice! Really sweet and will do whatever it takes to get you in. I had been needing an inspection and called places to no avail. I called Seredni and Lauren answered. She was able to get me in right away with no hesitation. Was in and out within an hour. Thank you all so much for your kindness and help during that time. I would absolutely recommend coming here for your car.”
“Great, fast and trust worthy service, just wish they had better parking.This is my preferred shop for all of my vehicles if it's something i can't do on my own.”
“I’ve been coming here for about 5 years and they always do a great job. They always get me in and out in a timely manner. I appreciate and recommend these guys!”
“Great repair shop. Did my transmission work in a timely manner and got me back on the road. Bruce and his son did an amazing job. I highly recommend it if needed”
“I cannot say enough good things about this establishment. They have been a God send to us. The most valuable and important person that we have encountered is Cher. She has guided us, kept us informed, and given us good advice. Our visits to Seredni Tire (Lakeside) have been pleasant and always conducted with care. Highly highly recommend.”
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“This was a simple oil change and state inspection. It took less time than we expected, and so we relaxed comfortably in the customer lounge while the work was done. Emmannuel B was as nice as could be!”