Cox Store in Hampton provides ultra-fast internet, mobile plans, and the latest devices. The team helps customers upgrade tech, explore exclusive deals, and get personalized support to elevate the in-store experience. Staff examine accounts to apply available bundle discounts and remove unused services, leading to smaller bills. They help customers realize better products for cheaper prices than what was offered online. The store is noted for excellent customer service from polite and knowledgeable employees who work hard to address concerns. Specialists communicate everything clearly, making processes easy and turning frustrating situations around. Their professionalism, attention to detail, and dedication make them a true asset, creating amazing and wonderful experiences that encourage customers to continue their services.
People were quick and nice. A lot more help than the website and the phone.
November 2025
AJ was amazing he helped me save money on on internet and cellular phone services. He was knowledgeable and very friendly. 5 stars service. Thank you so much. Yolanda
November 2025
I had an amazing experience with this Cox Office. The Sales Specialist Rhonda T. worked very hard to help me! Her professionalism and attention to details and my concerns was greatly appreciated. She is a true asset to this location!!!