Metro by T-Mobile at 604 Aberdeen Rd Ste C offers great prepaid plans and a selection of 5G phones from brands like Apple, Samsung, and OnePlus. Customers consistently praise the friendly staff for their helpful and above-and-beyond service, including assistance with setting up phones and transferring information. One associate was recognized for alerting a customer to significant savings, saving them $40 on their bill. Overall, visitors highlight the excellent customer service and great deals, making it a preferred choice for those seeking reliable prepaid plans and friendly support.
Erika B. at the Aberdeen Store in Hampton VA helped me Tremendously today with getting my phone straight! She has great customer service skills and is very ACCOMMODATING to ALL customers. Please give her a raise and definitely keep her on as a Manager , etc Give her a promotion!
January 2026
I came over from Tmobil with such a bad taste in my mouth but Erica fixed it all and made coming over to Metro the best decision I ever made. Thanks so much for your amazing customer service and treating me like family.
January 2026
Erika was Amazing my first time with Metro and it couldn't have went any better....Thank You Erika...
