“Really pleased with the service received and the helpfulness of all the staff I interacted with for my new tire set and install purchase. After a scheduling mishap, BJs manager Neil and tire center employee Tony handled the issue quickly and efficiently over the phone. The staff I met in person today were also great. Thanks again BJs for a job well done and an amazing deal money wise!”
“I visit here multiple times throughout the month for both our family and work purchases. My favorite thing about this location is the people! The staff here is amazing, friendly, and genuine, especially the drive-up pick up team. The store always appears clean. We love the coupons and rewards, although it can be a bit cumbersome.
The cons: the fresh produce can be questionable in quality. The parking lot can be a bit of a hassle due to the gambling place next door. I use online ordering regularly for work and have received expired or nearly expiring items. We must like unpopular items as we find things we love that are only temporary, apparently (particularly certain flavors of products regularly carried - a Raos pasta sauce, a specific salad blend, etc) - it's silly but notable that what seem like regular items aren't.
The biggest thing that keeps us coming back is the people/customer service, proximity and ease of shopping, and ability to order online and pick-up in store (so grateful as a parent with 2 littles).”
“Easy to access from I-64 (it's on Power Plant Pkwy, after the Lowe's); fuel price is great, but it's FOR MEMBERS ONLY. Please have your BJ's Membership card ready. They do take cash at the booth, but having a debit/credit card for the pump makes it easier. Expect some waiting/lines.”