Ethan Allen in Richmond offers a luxurious experience in refined living, showcasing exceptional craftsmanship and personalized design. Customers can explore a curated collection of indoor and outdoor furniture, luxurious rugs, and bespoke lighting solutions, all while benefiting from complimentary interior design services. Options for design appointments are available at home, in-store, or online, making it convenient for everyone. Many reviews highlight the outstanding customer service received from the design consultants. Clients praise the helpfulness and attentiveness of consultants, noting how they assist with color and fabric selections and ensure furniture fits perfectly in their homes. Customers appreciate timely updates during the furniture construction process and prompt delivery, with staff handling pieces carefully to prevent damage. The quality of the furniture is consistently praised, with customers expressing happiness with their custom pieces and the overall experience. The communication throughout the process is noted as exceptional, making the journey from selection to delivery smooth and enjoyable. Overall, Ethan Allen is highly recommended for those seeking beautiful, high-quality furniture paired with remarkable service.
Great product, superior quality, professional staff and service.
July 2025
We had a wonderful shopping experience with Amy, our interior designer from Ethan Allen. She was prepared, insightful and pleasant. She shared her advice and view points in a positive, patient way. My husband and I were able to confidently make our decisions, with her guidance. Thank you Amy! we are excited!!
June 2025
Excellent experience! In-home consulting provided by Judy was so very helpful and sealed the deal for me! And…..Judy was there when set of bedroom furniture was delivered - just to make sure all was OK. I’ve never had this level of service from a furniture store before. I’ll be shopping there again!
