Ethan Allen in Richmond offers a luxurious experience in refined living, showcasing exceptional craftsmanship and personalized design. Customers can explore a curated collection of indoor and outdoor furniture, luxurious rugs, and bespoke lighting solutions, all while benefiting from complimentary interior design services. Options for design appointments are available at home, in-store, or online, making it convenient for everyone. Many reviews highlight the outstanding customer service received from the design consultants. Clients praise the helpfulness and attentiveness of consultants, noting how they assist with color and fabric selections and ensure furniture fits perfectly in their homes. Customers appreciate timely updates during the furniture construction process and prompt delivery, with staff handling pieces carefully to prevent damage. The quality of the furniture is consistently praised, with customers expressing happiness with their custom pieces and the overall experience. The communication throughout the process is noted as exceptional, making the journey from selection to delivery smooth and enjoyable. Overall, Ethan Allen is highly recommended for those seeking beautiful, high-quality furniture paired with remarkable service.
Ethan Allen furniture is of superior quality. Also, their sales personnel are extremely adept at designing the furniture to meet your needs. Everything I've purchased is top notch. Highly recommend.
July 2026
Great people, great attitude.Honest, completely honest, very upstanding group of people at work there, most of them have been there forever
June 2026
5 stars for salesperson Megan Vogel. We visited 4 furniture stores today and she was, without a doubt, the best salesperson. Knowledgeable, friendly, not overbearing, and incredibly helpful. Can’t wait to see the new couches in our home.
