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“Trek Vienna is a great place for all things bikes related. Our family has bought all our bikes there. The service team is super helpful and gets things done quickly. Overall, a very positive experience dealing with Trek for the past 3 years”
“I love this bike shop! Always received friendly, informed, prompt and courteous service.
Update 2/23/26: I continue to be impressed with the team at the Fairfax location. The friendly employees are the icing on the cake at this amazing hometown-feeling bike shop. Whether I need my bike ruined up, or just need some air in my tires if I happen to be riding nearby, the entire experience has been top notch. Kudos to John in the service department!”
“The best bike shop ever! The staff at this bike shop are extremely knowledgeable, friendly and polite. I got 3 bikes and many of accessories from this store and I am very happy with all the products and services. The best customer service ever!!!”
“Beth and Tim run a first rate shop. I've had my Tern GSD (electric cargo bike) serviced here several times and have always had an amazing experience. Beth is incredibly knowledgeable about many different bikes, has owned a GSD herself, and is meticulous with cleaning, tuning, and replacing parts to keep things running smoothly. The prices are always reasonable and the entire team is a pleasure to work with.”
“I have visited this bike store three times over the last week having work done on each bike. The workmanship was exemplary, the owner was very kind, and the prices were the best I've encountered in visiting several bike stores over the past several years. I live about 10 miles away from this shop, however, its worth the drive and quality workmanship!
I highly recommend!”
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“Brought my son's bike today to get tuned up for the spring season. If you buy a bike here, they offer free tune ups for life! Everyone in the store today was warm and friendly. A+ for their customer service. I highly recommend this store! It's refreshing to meet people who care about their work and offer their very best no matter how small the job.”