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7:30AM - 6PM
138 Spring St-Springhill, Suite, Herndon
Car Rental
“Emily at the Herndon VA location provided exceptional service and assistance and is a delight to work with. Derek, her supervisor, is also attentive to, and cares about, the client experience. I can recommend them without reservation.”
7:30AM - 5:30PM
1057 Elden St, Herndon
Car Rental
“EXCELLENT CUSTOMER SERVICE IS APPRECIATED
I have been renting cars from Avis in Herndon, Virginia (near the IAD - Washington Dulles Intl airport) quite frequently in the past several years.
The manager on duty is usually Martha, and she's always professional and efficient. Never had any issues, and that's why I keep coming back.
In prior months, I mentioned to Martha I was looking to buy a particular car, and that it was hard to find even for a test drive.
To my surprise, one day I received a call from Martha asking if I wanted to rent that particular car and that it was available at her location.
The fact that Martha remembered a conversation with a customer weeks earlier -- that was above and beyond my expectations!!
Martha truly cares about her customers and this is much appreciated.”
7:30AM - 5:30PM
1057 Elden St, Herndon
Car Rental
“Very incredible and fast renting experience so far, shoot out to Martha 🙌, Second time renting from here, no issues! Front desk Martha is very polite and fast. Will not hesitate to rent from here again”
Car Rental
“We rented an RV from Ace for a music festival and I simply can't explain how smooth the experience was. Customer service was out of this world, from phone calls to texting to in-person pick up and drop off. The “how to” and “walk through” videos on the website were extremely helpful to new RV users. I wish I could give more than 5 stars!!”