Cricket Wireless Authorized Retailer is highly praised for its excellent customer service and helpful staff. Customers highlight the quick and smooth process of transferring numbers, often mentioning staff members like Sandra and Alex for their kindness, knowledge, and assistance. Sandra, identified as the store manager, is frequently appreciated for her attentive and patient service, making customers feel valued and well cared for. Liliana also receives compliments for being polite, friendly, and helpful, especially when setting up new phones, including first-time iPhone users. The store itself is described as well-organized, creating a comfortable environment for customers. In addition to positive service experiences, the store has demonstrated technical expertise by successfully fixing phone issues, such as software problems on Samsung devices, which other locations failed to resolve. Customers express gratitude for employees who go above and beyond to ensure devices are repaired and functioning properly. Overall, the store is recommended for its friendly atmosphere, knowledgeable staff, and dedication to customer satisfaction.
The best service in this store; I transferred my Boost Mobile number to Cricket super quickly since the representative gives you a lot of help, thank you very much Sandra for helping me
July 2024
Very happy with cricket promotions
thank you Sandra for your good attention
July 2024
My friend and I went to the Manassas store and they didn't serve me and I decided to come to cricket Hernrdon and a girl called Sandra, the manager, served me and she treated me very kindly and helped me a lot, cricket needs more staff with patients... Thanks att Luis